CD-ROM Support

CD-ROM Support Solutions are available to customers in the United States and Canada from 7:30 AM to 7:00 PM, Central Time, Monday to Friday by calling, toll free, 1-800-692-9010. Please send e-mail requests to technical.support@elsevier.com.

Before you call or e-mail, please collect the following information to speed resolution of your problem.
  • Operating System and Version (e.g., Windows XP, Macintosh OSX)
  • Product title
  • Description of problem