We'll support you every step of the way! For any problems or technical support needs during an exam session, call Technical Support at 1-800-950-2728. We'll work with you to make sure the problem is solved. We'll also work with your school's IT department to set up the exam session and resolve any logistical issues. Technical Support is available 24 hours a day, 7 days a week!

Phone - Regular Business Hours: 1-800-950-2728, select Option 2 for Customer Support

Phone - After Business Hours: 1-800-950-2728, select Option 2 for Customer Support and dial 1 to leave a message for Emergency Support

E-mail: reach-support@elsevier.com

To update HESITest Administration only, download and replace your current HESIAdm.exe file with this file: ReachTestAdministration v. 3.0.0.1

Admission Assessment Scoring Guide