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Evolve Online Support solutions are available to customers in the United States and Canada from 7:30 AM to 7:00 PM, Central Time, Monday to Friday. Please call us, toll free, at 1-800-401-9962. Or, to submit an e-mail request, please send your message to evolve-support@elsevier.com.
Before you call or email, please collect the following information:
- Browser and Version (e.g., Netscape 7.1, Internet Explorer 6.0)
- Operating System and Version (e.g., Windows XP, Macintosh OSX)
- Course ID (if available)
- Product Title
If you are using local Blackboard, WebCT, or eCollege course management software, contact your local support team for problem resolution. Evolve Support Solutions will not be able to assist you with technical issues regarding your school's local system.
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Frequently Asked Questions Search the FAQs area to obtain the answer to your question.
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Contact Us Non-technical question, complaint or suggestion? Contact the nearest Elsevier location on this list. |