With realistic examples of both effective and ineffective methods of communication, this unique video demonstrates both how to build rapport with patients and develop therapeutic communication skills.
- Full-motion video with actual examiners reflect today’s health care practice
- Lifespan considerations highlight how to approach communication with various age groups, from toddlers to geriatric patients
- Animations and illustration overlays help you easily understand anatomy and physiology with three-dimensional drawings and narrative explanations
- Instructor booklets contains overviews and outlines, learning objectives, discussion topics, and review questions with answers