Kinn's The Medical Assistant - Elsevier eBook on VitalSource (Retail Access Card), 12th Edition

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Elsevier eBook on VitalSource - Access Card®

Kinn's The Medical Assistant - Elsevier eBook on VitalSource (Retail Access Card), 12th Edition


Prepare for a successful career in medical assisting! Kinn’s The Medical Assistant, 12th Edition helps you learn the real-world administrative and clinical skills essential to working in the health care setting. Administrative coverage ranges from professionalism and interpersonal skills to billing and coding and electronic health records; clinical content teaches how to assist with medications, diagnostic procedures, and surgeries. And no other comprehensive medical assisting text can match its coverage of assisting with medical specialties! Written by medical assisting experts Alexandra Adams and Deborah Proctor, this classic resource also includes an Evolve companion website with practical exercises and activities, videos, and review questions for the CMA and RMA certification exams.

    • More chapters on assisting with medical specialties than any other Medical Assisting text prepare you to assist in specialty exams and make you better qualified to work in specialty fields like cardiology, dermatology, ophthalmology, gynecology, and neurology.
    • Step-by-step, illustrated procedures make it easier to learn and understand medical assisting skills, and include rationales for each step.
    • Threaded case scenarios help you develop critical thinking skills and apply concepts to realistic administrative and clinical situations.
    • Patient education and legal and ethical issues are described in relation to the Medical Assistant's job.
    • A Portfolio Builder on the Evolve website helps you demonstrate proficiency to potential employers.
    • Detailed learning objectives and vocabulary with definitions in each chapter help you study more effectively, with connections icons linking concepts in the text to exercises in the study guide and on the Evolve companion website.
    • Study Guide includes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and a Procedure Checklists Manual. Sold separately.
    • NEW! Charting examples within the procedures are highlighted for easier learning.
    • UPDATED coverage of the Electronic Health Record ensures that you are familiar with the technology you'll use on the job.
    • UPDATED content on alternative therapies and treatment includes the latest herbal remedies such as red rice yeast for lowering cholesterol, St. John’s Wort for depression, and probiotic bacteria for GI maladies.


    1. Becoming a Successful Student

    2. The Healthcare Industry

    Unit One: Introduction to Medical Assisting

    3. The Medical Assisting Profession

    4. Professional Behavior in the Workplace

    5. Interpersonal Skills and Human Behavior

    6. Medicine and Ethics

    7. Medicine and Law

    Unit Two: Administrative Medical Assisting

    8. Computer Concepts

    9. Telephone Techniques

    10. Scheduling Appointments

    11. Patient Reception and Processing

    12. Office Environment and Daily Operations

    13. Written Communications and Mail Processing

    Unit Three: Health Information in the Medical Office

    14. The Paper Medical Record (formerly Medical Records Management)

    15. The Electronic Medical Record

    16. Health Information Management

    17. Privacy in the Physician's Office

    Unit Four: Billing and Coding Procedures

    18. Basics of Diagnostic Coding

    19. Basics of Procedural Coding

    20. Basics of Health Insurance

    21. The Health Insurance Claim Form

    22. Professional Fees, Billing, and Collecting

    Unit Five: Financial and Practice Management

    23. Banking Services and Procedures

    24. Management of Practice Finances

    25. Medical Practice Management and Human Resources

    26. Medical Practice Marketing and Customer Service

    Unit Six: Fundamentals of Clinical Medical Assisting

    27. Infection Control

    28. Patient Assessment

    29. Patient Education

    30. Nutrition and Health Promotion

    31. Vital Signs

    32. Assisting with the Primary Physical Examination

    Unit Seven: Assisting with Medications

    33. Principles of Pharmacology

    34. Pharmacology Math

    35. Administering Medications

    Unit Eight: Assisting with Medical Specialties

    36. Emergency Preparedness and Assisting With Medical Emergencies

    37. Assisting in Ophthalmology and Otolaryngology

    38. Assisting in Dermatology

    39. Assisting in Gastroenterology

    40. Assisting in Urology and Male Reproduction

    41. Assisting in Obstetrics and Gynecology

    42. Assisting in Pediatrics

    43. Assisting in Orthopedic Medicine

    44. Assisting in Neurology and Mental Health

    45. Assisting in Endocrinology

    46. Assisting in Pulmonary Medicine

    47. Assisting in Cardiology

    48. Assisting in Geriatrics

    Unit Nine: Diagnostic Procedures

    49. Principles of Electrocardiography

    50. Assisting with Diagnostic Imaging

    51. Assisting in the Clinical Laboratory

    52. Assisting in the Analysis of Urine

    53. Assisting in Phlebotomy

    54. Assisting in the Analysis of Blood

    55. Assisting in Microbiology and Immunology

    Unit Ten: Assisting with Surgeries

    56. Surgical Supplies and Instruments

    57. Surgical Asepsis and Assisting with Surgical Procedures

    Unit Eleven: Career Development

    58. Career Development and Life Skills

    Deborah B. Proctor, EdD, RN, CMA, Professor and Director, Medical Assisting Program, Butler County Community College, Butler, PA and Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA, Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX
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