ISBN: 9780323222600
Page Count: 608
Imprint: Saunders
List Price: $99.95

Kinn's The Administrative Medical Assistant - Elsevier eBook on Intel Education Study (Retail Access Card), 8th Edition

by Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA
Elsevier eBook on Intel Education Study - Access Card
ISBN: 9780323222600
Page Count: 608
Imprint: Saunders
List Price: $99.95
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Prepare for a successful career in medical assisting! Kinn’s The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder.

    • Step-by-step, illustrated procedures make it easier to learn and understand medical assisting skills, and include rationales for each step.
    • Threaded case scenarios let you develop critical thinking skills and apply concepts learned in each chapter to realistic administrative situations.
    • Study Guide includes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and a Procedure Checklists Manual. Sold separately.
    • Emergency Preparedness and Assisting with Medical Emergencies chapter prepares you to take action during crises and urgent situations.
    • Detailed learning objectives and vocabulary with definitions in each chapter help you study more effectively, with connections icons linking concepts in the text to exercises in the study guide and on the Evolve companion website.
    • Patient education and legal and ethical issues are described in relation to the Medical Assistant's job.
    • A Portfolio Builder on the Evolve website helps you demonstrate proficiency to potential employers.
    • NEW! Charting examples within the procedures are highlighted for easier learning.
    • UPDATED coverage of the Electronic Health Record ensures that you are familiar with the technology you'll use on the job.
  • Introduction

    1. Becoming a Successful Student
    2. The Healthcare Industry
    3. Unit One: Introduction to Medical Assisting

    4. The Medical Assisting Profession
    5. Professional Behavior in the Workplace
    6. Interpersonal Skills and Human Behavior
    7. Medicine and Ethics
    8. Medicine and Law
    9. Unit Two: Administrative Medical Assisting

    10. Computer Concepts
    11. Telephone Techniques
    12. Scheduling Appointments
    13. Patient Reception and Processing
    14. Office Environment and Daily Operations
    15. Written Communications and Mail Processing
    16. Unit Three: Health Information in the Medical Office

    17. The Paper Medical Record
    18. The Electronic Medical Record
    19. Health Information Management
    20. Privacy in the Physician’s Office
    21. Unit Four: Billing and Coding Procedures

    22. Basics of Diagnostic Coding
    23. Basics of Procedure Coding
    24. Basics of Health Insurance
    25. The Health Insurance Claim Form
    26. Professional Fees, Billing, and Collecting
    27. Unit Five: Financial and Practice Management

    28. Banking Services and Procedures
    29. Management of Practice Finances
    30. Medical Practice Management and Human Resources
    31. Medical Practice Marketing and Customer Service
    32. Unit Six: Assisting with Medical Specialties

    33. Emergency Preparedness and Assisting with Medical Emergencies
    34. Unit Seven: Career Development

    35. Career Development and Life Skills
  • Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA, Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX
$99.95
$79.96
Free Shipping!
Please note
This item has low stock levels and may be back-ordered. We'll let you know if it is back-ordered, and you will not be charged until the item ships.