Study Guide for Kinn's The Administrative Medical Assistant - Elsevier eBook on VitalSource, 8th Edition
Elsevier eBook on VitalSource®

Study Guide for Kinn's The Administrative Medical Assistant - Elsevier eBook on VitalSource, 8th Edition


Get more practice with medical assisting competencies and test your critical thinking skills! Designed to reinforce your understanding of Kinn’s The Administrative Medical Assistant: An Applied Learning Approach, 8th Edition by Alexandra P. Adams, this study guide offers a complete review of content and a wide range of exercises to help you master CAAHEP and ABHES competencies and prepare for your career in medical assisting.

    • A variety of exercises test your knowledge and critical thinking skills, including vocabulary review, multiple choice, fill in the blank, and true/false questions.
    • The most current content and competencies associated with CAAHEP and ABHES are included, such as emergency preparedness, patient education, and documentation.
    • Procedure checklists allow you to tear out each sheet and submit to your instructor for evaluation.
    • Additional exercises enhance learning with skills and concepts, word puzzles, case studies, workplace applications, and Internet activities.
    • Work documentation proves to your instructor and to accrediting organizations that you have completed each competency.
      • UPDATED coverage of the Electronic Health Record ensures that you are familiar with the technology you'll use on the job.
      • UPDATED content reflects revisions to the Kinn’s The Administrative Medical Assistant, 8th Edition textbook.
      • Expanded coverage of emergency preparedness helps you meet specific CAAHEP and ABHES requirements.

          • Becoming a Successful Student

          • The Healthcare Industry

          Unit One: Introduction to Medical Assisting

          • The Medical Assisting Profession

          • Professional Behavior in the Workplace

          • Interpersonal Skills and Human Behavior

          • Medicine and Ethics

          • Medicine and Law

          Unit Two: Administrative Medical Assisting

          • Computer Concepts

          • Telephone Techniques

          • Scheduling Appointments

          • Patient Reception and Processing

          • Office Environment and Daily Operations

          • Written Communications and Mail Processing

          Unit Three: Health Information in the Medical Office

          • The Paper Medical Record

          • The Electronic Medical Record

          • Health Information Management

          • Privacy in the Physician’s Office

          Unit Four: Billing and Coding Procedures

          • Basics of Diagnostic Coding

          • Basics of Procedure Coding

          • Basics of Health Insurance

          • The Health Insurance Claim Form

          • Professional Fees, Billing, and Collecting

          Unit Five: Financial and Practice Management

          • Banking Services and Procedures

          • Management of Practice Finances

          • Medical Practice Management and Human Resources

          • Medical Practice Marketing and Customer Service

          Unit Six: Assisting with Medical Specialties

          • Emergency Preparedness and Assisting with Medical Emergencies

          Unit Seven: Career Development

          • Career Development and Life Skills

          Procedure Checklists

          English-Spanish Terms

          Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA, Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX


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