ISBN: 9780323431620
Imprint: Saunders
List Price: $62.95

Virtual Medical Office for Medical Assisting eWorkbook,

by Elsevier
Simulations - VMO - Digital Workbook
ISBN: 9780323431620
Imprint: Saunders
List Price: $62.95
$62.95
$50.36
Or $0.00 with a valid access code

Students develop the critical thinking and decision-making skills needed to confidently succeed in practice with Virtual Medical Office for Medical Assisting. Virtual Medical Office for Medical Assisting includes 15 virtual patient encounters to help students develop the critical thinking and decision-making skills they’ll need in externships and on the job. This innovative learning system simulates the experience of working in a real medical office with an engaging study guide and interactive lessons that enable students to make decisions and learn from mistakes in a realistic and completely safe environment.


Duration for access to this product, which may be at the discretion of your institution, is up to 36 months. Elsevier reserves the right to restrict or remove access due to changes in product portfolio or other market conditions.

    • 15 unique cases highlight CAAHEP and ABHES competencies with specific exercises relating to different payers, different billing situations, and common errors
    • Nearly two hours of video include five videos for each case: one at check-in, three in the exam room, and one at checkout, providing you with opportunities to practice and learn how patients are processed through the medical office.
    • Realistic data includes medical records for each case, an office policy manual, a fee schedule, a daysheet, and more.
    • Study guide available in print and on Evolve promotes active learning and encourages critical thinking as you experience realistic patient interaction and perfect communication skills.
    • Practice working with realistic documents and information sources, assess you progress and compares results with experts through integrated performance reviews.
    • An easy-to-use interface helps you learn at your own pace, breaking lessons into manageable chunks.
    • Online lessons allows you to complete assignments and submit them electronically to instructors.
    • A detailed office tour makes it easier for you to use the VMO software and the online study guide.
  • Getting Started
    Quick Office Tour
    Detailed Office Tour
    Lesson 1: The Health Care System and the Professional Medical Assistant
    Lesson 2: Ethics and Law for the Medical Office
    Lesson 3: Interacting with Patients
    Lesson 4: Telephone Techniques
    Lesson 5: Scheduling and Managing Appointments
    Lesson 6: Scheduling Admissions Procedures
    Lesson 7: The Medical Record
    Lesson 8: Filing Medical Records
    Lesson 9: Written Communications
    Lesson 10: Bookkeeping
    Lesson 11: Payroll Procedures
    Lesson 12: Procedural Coding (E&M and HCPCS)
    Lesson 13: Diagnostic Coding
    Lesson 14: Medical Insurance
    Lesson 15: Medical Office Management
    Lesson 16: Medical Asepsis and the OSHA Standard
    Lesson 17: Regulated Medical Waste
    Lesson 18: Sterilization and Disinfection
    Lesson 19: Patient Reception
    Lesson 20: Obtaining and Documenting a Health History
    Lesson 21: Obtaining Vital Signs
    Lesson 22: Preparing and Maintaining Examination and Treatment Areas
    Lesson 23: Preparing the Patient and Assisting with a Routine Physical Examination
    Lesson 24: Measuring Height and Weight
    Lesson 25: Eye and Ear Assessment
    Lesson 26: Physical Agents to Promote Tissue Healing
    Lesson 27: The Gynecologic Examination and Prenatal Care
    Lesson 28: The Pediatric Examination
    Lesson 29: Assisting with Minor Office Surgery
    Lesson 30: Administration of Medication and Intravenous Therapy
    Lesson 31: Cardiopulmonary Procedures: Electrocardiogram
    Lesson 32: Respiratory Testing Procedures
    Lesson 33: Fecal Specimen Collection
    Lesson 34: Clean-Catch Urine
    Lesson 35: Urinalysis
    Lesson 36: Capillary and Venipuncture Procedures
    Lesson 37: Hematology testing
    Lesson 38: Performing Blood Chemistry Testing
    Lesson 39: Medical Microbiology
    Lesson 40: Performing Immunology Testing
  • Elsevier
$62.95
$50.36
Or $0.00 with a valid access code