Study Guide and Procedure Checklist Manual for Kinn's The Medical Assistant - Elsevier E-Book on VitalSource, 13th Edition
Elsevier eBook on VitalSource®

Study Guide and Procedure Checklist Manual for Kinn's The Medical Assistant - Elsevier E-Book on VitalSource, 13th Edition


Get more practice with the essential medical assisting job skills! Designed to support Kinn’s The Medical Assistant: An Applied Learning Approach, 13th Edition, Kinn's The Medical Assistant – Study Guide and Procedure Checklist Manual Package: An Applied Learning Approach, 13th Edition offers a wide range of exercises to reinforce your understanding of common administrative and clinical skills — including CAAHEP and ABHES competencies.

    • A variety of exercises test your knowledge and critical thinking skills with vocabulary review, multiple choice, fill in the blank, and true/false questions.
    • Additional exercises enhance learning with skills and concepts, word puzzles, case studies, workplace applications, and Internet activities.
    • Procedure checklists help you track your performance of every procedure included in the textbook.
    • Work products allow you to provide documentation to instructors and to accrediting organizations when a competency has been mastered.
    • Cross-references tie together exercises in the study guide to the Connections theme in the main text.
      • NEW! 15 procedure checklists based on CAAHEP competencies provide an assessment tool for MA procedures.
      • NEW! Glucometer test results and Mantoux test records allow you to assess how well you’re able to perform these procedures. 
      • NEW! Coverage of ICD-10 prepares you to use this new code set.
      • NEW! SimChart for the Medical Office Connection ties EHR cases to appropriate chapters.

      Unit 1: Introduction to Medical Assisting

        • The Medical Assistant and Competency-Based Education

        • The Medical Assistant and the Healthcare Team

        • Professional Behavior in the Workplace

        • Therapeutic Communications

        • Patient Education

        • Medicine and Law

        • Medicine and Ethics

        Unit 2: Ambulatory Care Administration

          • Technology and Written Communication in the Medical Office

          • Telephone Techniques

          • Scheduling Appointments and Patient Processing

          • Daily Operations in the Ambulatory Care Setting

          • The Health Record

          • Administrative Pharmacology Applications

          Unit 3: Coding and Medical Billing Procedures

            • Basics of Diagnostic Coding

            • Basics of Procedural Coding

            • Basics of Health Insurance

            • Medical Billing and Reimbursement

            Unit 4: Medical Office Administrative Functions

              • Patient Accounts, Collections and Practice Management

              • Banking Services and Procedures

              • Supervision and Human Resources Management

              • Medical Practice Marketing and Customer Service.

              Unit 5: Assisting with Medical Specialties

                • All-Hazard Preparedness and Assisting with Medical Emergencies

                Unit 6: Career Development

                  • Career Development and Life Skills
                  Deborah B. Proctor, EdD, RN, CMA, Professor and Director, Medical Assisting Program, Butler County Community College, Butler, PA


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