Health Professional and Patient Interaction, 9th Edition
Successfully guide your students through the complicated and challenging world of daily human interactions, with Health Professional and Patient Interaction, 9th Edition. Covering strategies for effective communication, this time-tested text provides the tools students need to establish positive patient relationships and professional collaborations built on respect. It not only covers respectful actions and good decision-making, but also demonstrates how those decisions directly shape on-the-job success — making the information even more meaningful for students. Practical examples and authentic scenarios show students how to apply respect and professionalism to coworkers and patients of various ages, various backgrounds, and across a wide spectrum of healthcare environments. In addition, the book’s unique interdisciplinary approach enables students to easily identify with typical interactions in their own field as well as recognize themes that apply across the entire healthcare spectrum.
- Overall emphasis on respect sets up a basis for building positive relationships with patients and fellow health professionals through good decision-making.
- UNIQUE! Authentic scenarios and examples demonstrate strategies and tools for effective communication with patients of all ages in a wide range of health care settings.
- UNIQUE! Interdisciplinary approach addresses issues that apply to many different healthcare disciplines to help you identify with your specific field as well as recognize themes that apply across the healthcare spectrum.
- Authentic patient cases give you a more personal connection as to how the various communications and actions discussed in the text affect the patient.
- Reflections Questions throughout the text challenge you to apply critical thinking skills and your personal experience to different scenarios.
- Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations.
- UNIQUE! New chapter on respectful interprofessional collaboration and communication discusses best practices for respectfully interacting with one’s coworkers across the professional health team.
- NEW & UNIQUE! Clearer integration of respect throughout the text underscores its necessity across the many different types of interactions between the health professional and patient.
- NEW! Introduction on how respect impacts a professional’s practice has been added to Part One of the text and covers critical topics such as establishing a professional identity and creating healthy, respectful relationships while being mindful of boundaries within such relationships.
- NEW! Updated photos feature health professionals engaged in authentic clinical activities.
SECTION ONE: Creating a Context of Respect
1. Respect in the Professional Role
2. Professional Relatedness Built on Respect
3. Professional Boundaries Guided by Respect
SECTION TWO: Respectful Interaction in the Delivery of Care
4. Respect for Self: One’s Professional Role
5. Respect in a Diverse Society
6. Respect in Care Delivery Systems
SECTION THREE: Respect for the Patient’s Situation
7. Respecting the Patient’s Story
8. Respect for the Patient’s Family and Significant Relationships
SECTION FOUR: Respect through Communication
9. Respectful Interprofessional Communication
10. Respectful Communication in an Information Age
SECTION FIVE: Respectful Interactions Across the Life Span
11. Respectful Interaction: Working with Newborns, Infants, and Children in the Early Years
12. Respectful Interaction: Working with School Age Children and Adolescents
13. Respectful Interaction: Working with Adults
14. Respectful Interaction: Working with Older Adults
SECTION SIX: Some Special Challenges: Creating a Context of Respect
15. Respectful Interaction When the Patient Is Dying
16. Respectful Interaction in Complex Situations
Amy M. Haddad, PhD, RN, Professor, Center for Health Policy and Ethics, Department of Pharmaceutical and Administrative Sciences, School of Allied Health Professions, Creighton University Medical Center, Omaha, NE, Regina F. Doherty, OTD, OTR/L, FAOTA, Associate Professor, Occupational Therapy Department, School of Health and Rehabilitation Sciences, MGH Institute of Health Professions, Boston, MA; Senior Occupational Therapist, Massachusetts General Hospital, Boston, MA and Ruth B. Purtilo, PhD, FAPTA, Professor Emerita of Ethics, MGH Institute of Health Professions, Boston, MA; John Marsh Visiting Professor, University of Vermont, Burlington, VT