Leading and Managing in Nursing - Elsevier eBook on VitalSource, 7th Edition

• UPDATED! Fresh content and references related to conflict (mediation and arbitration), personal/personnel issues, violence and incivility, and delegation included in their respective chapters.
• Separate chapters on key topic areas such as cultural diversity, consumer relationships, delegation, managing information and technology, legal and ethical issues, and many more.
• Eye-catching full-color design helps engage and guide students through each chapter.
• UNIQUE! Each chapter opens with The Challenge, where practicing nurse leaders/managers offer their real-world views of a concern related in the chapter, encouraging students to think about how they would handle the situation.
• UNIQUE! The Solution closes each chapter with an effective method to handle the real-life situation presented in The Challenge, and demonstrates the ins and outs of problem solving in practice.
• The Evidence boxes in each chapter summarize relevant concepts and research from nursing/business/medicine literature.
• Theory boxes highlight and summarize pertinent theoretical concepts related to chapter content.
• UPDATED! Chapter 2, Clinical Safety: The Core of Leading, Managing, and Following, features the latest guidelines for ensuring patient safety, QSEN updates and it will also include some new tools to help with assessing/managing patient safety in the hospital setting
• UPDATED! Chapter 16, The Impact of Technology, includes information on future trends such as Health Information Exchange (HIE), data warehouses with predictive analytics, and information on decision support systems and their impact on patient care.
• UPDATED! Chapter 12, Care Delivery Strategies, covers different nursing care delivery models used to organize care in a variety of healthcare organizations.
• UPDATED! Chapter 14, Workforce Engagement through Collective Action and Governance, provides information on how to assess work environments through assessing organizational and governance characteristics, nurse empowerment/engagement strategies, and a variety of collective action and bargaining strategies that can shape nurses’ practice.

• NEW! Chapter 6 - Being an Effective Follower includes information on the evolution and importance of "followership" within nursing.
• NEW! Chapter organization with new standard headings throughout clearly and effectively presents the material, and provides a more effective end of chapter pedagogy.

1.  Leading, Managing, and Following in Complex Health Systems 2.  Clinical Safety: The Core of Leading, Managing, and Following 3.  Legal and Ethical Issues- 4.  Cultural Diversity and Inclusion in Health Care 5.  Gaining Personal Insight: The Beginning of Being a Leader 6.  Being an Effective Follower NEW chapter! 7.  Self-Management 8.  Communication and Conflict 9.  Power, Politics, and Influence 10. Healthcare Organizations 11. Organizational Structures 12. Care Delivery Strategies 13. Staffing and Scheduling 14. Workforce Engagement through Collective Action and Governance 15. Making Decisions and Solving Problems 16. The Impact of Technology 17. Delegating: Authority, Accountability, Responsibility in Delegation Decisions 18. Leading Change 19. Building Effective Teams 20. Managing Costs and Budgets 21. Selecting, Developing, and Evaluating Staff 22. Person-Centered Care 23. Managing Quality and Risk 24. Translating Research into Practice 25. Managing Personal/Personnel Problems 26. Role Transition 27. Managing Your Career 28. Developing the Role of Leader 29. Developing the Role of Manager 30. The Strategic Planning Process 31. Thriving for the Future

Glossary Index