Leading with Mastery and Heart, 1st Edition

• Well-organized collection of over 60 columns on leadership excellence for nurses covering topics such as the challenges of being new on the job, what change really means, managing resistance, developing others in challenging times, and coaching your boss
• Practical advice based on real circumstances in real healthcare organizations offering true to life examples and successful solutions that apply to nurse leaders at all levels.
• Emphasis on self-awareness reflecting the extensive research validating that the more self-aware we are, the better leaders we become
• Concrete and immediate solutions providing uncommon insight and guidance for even the most intractable challenges

Introduction Section I. Knowing Who You Are as a Leader Part One: Introspection and Learning

1. The Stakes are High and You Must Change  2. Practicing Radical Honesty  3. You’re Not Happy. Now What?   4. Focusing Too Much on Other People  5. Taking Charge of Our Stories  6. Being Accountable for A Leadership Mistake

Part Two: True North: Your Values

7. “I Don’t Have Time” 8. What Do You Choose to Animate? 9. When Feedback Is Your Teacher 10. Being Too Good

Part Three: Emotional Ghosts and Triggers

11. We CAN Manage Emotional Hijacks  12. The Destructive Power of Old Emotional Baggage 13. When Being Right is Not Enough  14. Manage Your Triggers and Find Peace 

Part Four: Compassion and Care – for Yourself

15. A Compassionate Intervention 16. Establishing Healthy Boundaries  17. When Good Intentions Go Awry  18. What Learning “Spirals” Teach Us 

Section II. Building Relationships That Thrive Part One: Influence, Communication and Respect

19. Passion Two Ways 20. The Art of The Question 21. Coaching Up 22. Listen – and Speak – with Care 

Part Two:  Relationship Landmines and Let-Downs

23. Leadership and Betrayal 24. Recognizing Competing Commitments  25. Your Evaluation Doesn’t Go Well.  What Will You Do? 26. The Downside of Storytelling

Part Three: Loving Your Team – No Matter What

27. Leading a Team That’s Checked Out  28. Preparing Your Team for The Future  29. Shining Eyes 30. The Hidden Power of the Team Leader  31. The 70% Team

Section III: Leading Change Part One: Ready or Not, Change is Here

32. Managing Too Much Change  33. Readiness and Reinforcement Matter 

Part Two:  Change Happens – So Does Resistance

34. Understanding Resistance  35. What Does “No” Really Mean? 36. Managing by Accident

Part Three:  When The Change Maker Is You

37. A Mentee’s Lament 38. Meet the New Boss 39. Know When to Go 40. Managing an Exit 41. You’ve Left Your Job and The Unexpected Happens

Section IV:  Claiming Your Power And Your Place Part One: It’s Your Turn to Lead

42. You’ve been an “Emerging Leader” Long Enough  43. Demonstrating Courage and Own Your Power  44. How Do You See Yourself?  45. Being A One-Person Show 46. The Power of Executive Presence

Part Two: Navigating Power Detractors

47. Leadership Blind Spots  48. If Only They Would Change 49. The Imposter Syndrome 50. Keeping Expectations in Check 51. Take Advantage of Your Career Runway 52. The Problem with Perfection

Section V: Leading with Mastery and Heart Part One: Developing Others

53. Grooming for All, Regardless Of Budget  54. The CNO as Chief Influence Officer 55. Turning Poor Performance Around 56. Does Anyone Want Your Job? 57. Coach While You Lead 58. Let Coaching Fill Your Heart

Part Two: Being a Role Model

59. What Are You Passing On To Others? 60. Develop Your Unique Leadership Style 61. Practice Conscious Influence 62. Know Your Leadership Wake 63. Achieve Success, Again and Again

Epilogue

64. Make the Most of Coaching

Appendix