Evolve Resources with TEACH for Medical Office Administration, 5th Edition

1. The Career of a Medical Administrative Assistant2. The Health Care Team3. Medical Law and Ethics4. The Diverse Community of Patients5. Interpersonal Communications6. Appointment Scheduling7. Patient Reception and Registration8. Health Information Management9. Procedure and Diagnosis Coding10. Medical Billing11. Health Insurance and Health Benefits Programs12. Business Operations of the Medical Office13. Financial Management14. Human Resources Management15. Job Search EssentialsAppendix A: Answers to Think About It QuestionsAppendix B: Competency Assessment ChecklistAppendix C: Using SimChart for the Medical Office

Brenda A. Potter, BS, CPC-I, CPC, Medical Administrative Program Director, Minnesota State Community & Technical College, Moorhead, MN, USA