Gain the professional knowledge and skills you need to succeed as a Medical Assistant! Today's Medical Assistant: Clinical and Administrative Procedures, Fifth Edition helps you master the clinical and administrative procedures performed in this ever-expanding role. With guidelines reflecting the latest CAAHEP competencies, this resource uses videos and step-by-step instructions to help you learn key medical assisting skills such as measuring vital signs, administering medications, bandaging, venipuncture, and assisting with minor office surgery. It also covers administrative skills such as managing medical records, scheduling appointments, and basic medical coding, and provides a solid foundation in A&P. Written by expert educator Kathy Bonewit-West, this book has everything you need to develop competency and prepare for certification.
NEW! Content alignment to 2022 CAAHEP Medical Assisting educational competencies ensures that you master the medical assistant’s role in today’s patient care
NEW photos and illustrations showcase the modern medical office including new procedures, equipment, and supplies, along with workforce diversity
NEW content includes topics such as telemedicine, vaccinations, COVID-19 protocols, gloving and masking procedures, Cologuard, eating disorders, managing reimbursements, and professionalism
NEW! Updated practice exams on the Evolve website are included for CMA, RMA, and other certifications
More than 120 illustrated,step-by-step procedures include the underlying principles of each technique, along with guidelines for documentation
Case studies help you learn how to respond to situations you will encounter in the medical office, asking What Would You Do?/What Would You Not Do?
Learning aidsin each chapter include learning objectives and related procedures, a chapter outline, and key terms
Memories from Practicum and Putting It All into Practicefeatures provide memorable biographical profiles of medical assistants, helping you connect with future practice
Patient Coaching boxes help you provide effective patient education
Focuson vocabulary includes pronunciations, word parts, and definitions, plus a glossary for easy reference
Procedure videosand learning activitieson Evolve provide engaging, interactive practice with clinical and administrative skills
SECTION 1: Introduction to Medical Assisting 1. The Health Care System 2. The Professional Medical Assistant 3. Ethics and Law for the Medical Office 4. Interacting with Patients SECTION 2: Anatomy and Physiology 5. Introduction to Anatomy and Physiology 6. Integumentary System 7. Skeletal System 8. Muscular System 9. Nervous System 10. The Senses 11. Endocrine System 12. Circulatory System 13. Respiratory System 14. Digestive System 15. Urinary System 16. Reproductive System SECTION 3: Clinical Component 17. Medical Asepsis and the OSHA Standard 18. Sterilization and Disinfection 19. Vital Signs 20. The Physical Examination 21. Eye and Ear Assessment and Procedures 22. Physical Agents to Promote Tissue Healing 23. The Gynecologic Examination and Prenatal Care 24. The Pediatric Examination 25. Minor Office Surgery 26. Administration of Medication 27. Cardiopulmonary Procedures 28. Specialty Tests and Procedures 29. Introduction to the Clinical Laboratory 30. Urinalysis 31. Phlebotomy 32. Hematology 33. Blood Chemistry and Immunologic Testing 34. Medical Microbiology 35. Nutrition 36. Emergency Preparedness and Protective Practices 37. Emergency Medical Procedures and First Aid SECTION 4: Administrative Component 38. The Medical Record 39. Patient Reception 40. Medical Office Computerization 41. Telephone Techniques 42. Scheduling Appointments 43. Medical Record Management 44. Written Communications and Mail 45. Managing Practice Finances 46. Medical Coding 47. Medical Insurance 48. Billing and Collections 49. The Medical Assistant as Office Manager 50. Obtaining Employment
Kathy Bonewit-West, BS, MEd, Professor Emeritus, Medical Assistant Program, Hocking College, Nelsonville, Ohio; Former Member, Curriculum Review Board of the American Association of Medical Assistants
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