ai activity activity add-circle add-circle add-document add-new-comment add-solid-circle add-solid-circle add-to-cart add-to-cart add-users add-users airplay alarm alarm-clock alert alert-drug alert-drug alert-outline-circle alert-outline-square alert-outline-square alert-qsen alert-qsen alert-safety alert-safety alert-solid-circle alert-solid-circle alert-solid-square alert-solid-square alert-tornado alert-tornado alert-unexpected-error alert-unexpected-error alert-unsupported-browser alert-unsupported-browser alignment app-store app-switcher app-switcher apple approve-document archive arrow-down arrow-left arrow-right arrow-stat-up arrow-stat-up arrow-up article-in-press assessment-activity assessment-activity assignments assignments audio-slides backspace bicycle binocular blueprint blueprint book bookmark bookmarkoff bookmarkoff bookmarkon bookmarkon books box bubble-chart bullseye business-man business-phone calculator calendar calendar-empty calendar-empty calendar-not-available calendar-not-available call-center camera camera-film card-collapse card-collapse card-expand card-expand carrot case-study case-study caution charge-battery check-clipboard checkmark checkmark chevron-down chevron-down chevron-left chevron-left chevron-right chevron-right chevron-up chevron-up circle circle circle-map-view citatonbench clinical-trial clinical-trial clock clockwise clockwise close close close-quotes cloud cloud-download cloud-upload clouds coffee coffee coffee-bean coffee-not-available coffee-not-available colander collapse collapse column-left column-middle column-right columns comb comment compare-saved-versions compass computer computer-mouse confirmation-outline-circle confirmation-outline-circle confirmation-solid-circle confirmation-solid-circle connection contract countries-edit countries country-edit couple-of-people create-bibliography credit-card crop crop cursor cycle-question cycle-question cycle-square cycle-square database delete-document directions discussion discussion doc doc-file document-check document-check document-checked document-checked document-csv document-csv document-new document-new document-not-available document-not-available down-left down-right download drag draw-structure-new draw-structure-new drop duplicate-document dvd-player ebook ebook ebook-reading ebook-reading edit edit education-history eject ellipsis ellipsis-open elsevier elsevier email empowering-knowledge empty-cart emtree-taxonomy-browser epub eraser exam exam exe-file expand expand-2 expand-2 export-document export-profile-orcid eye-care eye-not-visible eye-not-visible eye-visible eye-visible facebook facebook failed-outline-circle failed-outline-square failed-solid-circle failed-solid-square fast-forward fax feedback-excited feedback-excited feedback-happy feedback-happy feedback-meh feedback-meh feedback-sad feedback-sad female-face file file filter finger-point-up finger-point-up flag flip-tile flip-tile flowchart flowchart folder folder-in folder-out folder-solid folder-solid forbidden fork fountain-pen fully-charged gif-file globe globe google-play grid group-of-people group-of-researchers hand hand hard-drive heart heart heart-solid heart-solid help-outline-circle help-solid-circle high-battery home home-institution hospital hot hot-tea hy-hart idea in-progress in-progress inbox information-outline-circle information-outline-square information-solid-circle information-solid-square instagram instagram institution institution-edit institution-ranking institutions institutions-edit interactive-case-insights journal jpg-file jump-to-first jump-to-first jump-to-last jump-to-last key lab-skills lab-skills label laptop layers leaf lesson lesson line-charts link linkedin linkedin list loading location lock log-in log-out low-battery male-face man map-location mastodon mastodon matrix-view measuring-cup medical-cross medium-battery menu menu merge microphone microwave minus minus-circle minus-circle minus-solid-circle minus-solid-circle mobi-file mobi-file mobile-phone mobipocket molecular-models moon move moving-box moving-box-down moving-box-up mp3-file multiple-layers musical-note nav-collapse nav-collapse nav-expand nav-expand navigate neuroimagery neutral-face newspaper no-editing no-smoking non-solus non-solus not-started not-started note note notebook notifications-disabled office-building open-book open-folder open-hand-right open-quotes orange outbox paperclip pause-hollow pause-hollow pause-solid pause-solid pdf-alternative pdf-file performance performance performance-not-available performance-not-available person phone phone-disabled picture pie-chart pill pin pixel play-hollow play-hollow play-solid play-solid play-video plus png-file pointing-left-up pointing-right ppt-2 ppt-2 ppt-file ppt-file printer-2 publication-set publication-sets radiology rainbow rainbow-2 rar-file rationale rationale record redo redo remove-document repeat research-area research-area-edit research-areas research-areas-edit researcher researcher-profile-needs-action researcher-profile-updated retweet rewind rotate rotate rows ruler ruler ruler-rotate ruler-rotate save-file scale-down scale-up schedule schedule search search-document secondary-result selection-panel-add selection-panel-remove send settings share share-2 shopping-cart shuffle simulation-nursing simulation-nursing skills-checklist skills-checklist skip-back skip-forward smartphone sort-asc sort-asc sort-default sort-default sort-desc sort-desc sound-high sound-low sound-medium sound-off spinner spinner standard standard star star-solid star-solid statistics stats stethoscope stop stop-gesture stopwatch strawberry structure structure study study subject-name-subcategory suitcase sun syllabus syllabus sync tables tablet teddy-bear teddy-bear temperature text-file thumbs-down thumbs-up tornado trash twitter twitter txt-file txt-file undo undo unlink unlock up-left up-right upload upwards-line-chart usb vector video-camera view-author-documents virtual-microscope warning warning webcam wheelchair woman wrench writing x x x-axis xls-file xls-file y-axis youtube youtube zip-file zoom-in zoom-out
lms folder add youtube facebook instagram google-plus link linkedin twitter
cover image - A Clinician's Survival Guide to Leadership and Management on the Ward - Elsevier E-Book on Vitalsource,4th Edition
ISBN: 9780443260544
Copyright: 2025
Publication Date: 04-09-2024
Page Count: 352
Imprint: Elsevier
List Price: $27.99

A Clinician's Survival Guide to Leadership and Management on the Ward - Elsevier E-Book on Vitalsource, 4th Edition

by Brian Dolan, OBE, FFNMRCSI, FRSA, MSc (Oxon), MSc (Nurs), RMN, RGN, Amy Lochtie, FRSA, RGN, FSBP and Krishna Gohil, MSc, FHEA, PgCert, BSc (Hons) Podiatry, FRCPod, FFPM, RCPS (Glasg)

Elsevier eBook on VitalSource

cover image - A Clinician's Survival Guide to Leadership and Management on the Ward - Elsevier E-Book on Vitalsource,4th Edition
ISBN: 9780443260544
Copyright: 2025
Publication Date: 04-09-2024
Page Count: 352
Imprint: Elsevier
List Price: $27.99

$27.99

Or $0.00 with a valid access code

When you become a ward or unit manager or allied health professionals team leader, your responsibilities change and you need a very different set of skills compared with your previous roles. You are now required to manage a team of staff with a set budget and are responsible for maintaining an environment in which people can work together efficiently and effectively. This new fourth edition of the Survival Guide to Leadership and Management on the Ward welcomes AHP Krishna Gohil to the author team of nurses Brian Dolan and Amy Lochtie, and thereby extends its guidance on these crucial skills to both nurses and allied health professionals.

This book will help you to
  • Identify your responsibilities and best approaches as a manager to provide patients with a high standard of care through your staff
  • Become an even better leader through highly practical examples, suggestions and tips
  • Manage your staff, time and budget
  • Create a positive work environment
  • Familiarize yourself with the new Nursing and Midwifery Council and Health and Care Professions Council standards
    • Focuses on both nursing and allied health professionals who are in the role of ward managers, unit managers or team leaders, or aspire to be so
    • Significantly builds on how to understand your role, work with different generations in the workplace and manage difficult situations
    • Includes greater emphasis on self-care and self-compassion for leaders and managers
    • Covers leading teams in the context of enduring financial and staffing constraints
  • 1 The Role of the Ward Manager
    1.1 Introduction
    1.2 Be Clear About What 24-H Responsibility Means
    1.3 Be Accessible, but Create Appropriate Boundaries
    1.4 Minimising Risk
    1.5 Your Professional and Managerial Accountability
    1.6 Be Clear About What Makes a Good Leader
    1.7 Transformational Leadership
    1.8 Developing People—Improving Care
    1.9 Shared Leadership
    1.10 Reducing the Risk of Work Overload
    1.11 Find Out What You Need to Know
    1.12 Get 360-Degree Feedback
    1.13 Understand Your Legal Responsibilities
    1.14 Bed Management
    1.15 Staffing Shortages
    1.16 Sending Staff to Other Wards
    1.17 Vicarious Liability
    1.18 Expanded Roles
    1.19 Duty to Report Concerns Regarding a Strategic Decision
    1.20 Duty to Report Causes for Concern Regarding Vulnerable People
    1.21 Shadow Your Manager
    1.22 Deputising in Your Manager’s Absence
    1.23 Build Up a Good Working Relationship
    1.24 Being the Patients’ Advocate
    1.25 Balancing Your Clinical Work With Administrative Duties
    1.26 Be Aware of the Impact of Your Role on Others
    1.27 Conclusion
    1.28 Action Points
    2 Manage Your Time
    2.1 Define Your Workload
    2.2 Taking Work Home or Staying Late Regularly?
    2.3 Struggling to Get Things Done?
    2.4 Plan and Prioritise
    2.5 Creating a Calmer, More Organised Work Environment
    2.6 Keep Everything You Need to Do on One List
    2.7 Set Up an Efficient Filing System
    2.8 Ensure the Office Environment Is in Good Order
    2.9 Control Your Diary
    2.10 Set Yourself Time Limits
    2.11 Take Your Breaks
    2.12 Utilise Technology to Support Planning
    2.13 Book as Much Annual Leave as You Can in Advance
    2.14 Keep Up With Your Emails
    2.15 Delegate Your Emails to Someone Else in Your Absence When You Are on Leave
    2.16 Confidentiality
    2.17 File Emails
    2.18 Cut Interruptions
    2.19 Ward Rounds
    2.20 Let Your Staff Know What You Are Doing in the Office
    2.21 Keeping Abreast of Your Reading
    2.22 Scanning
    2.23 Getting the Best From Meetings
    2.24 Chair Meetings Effectively
    2.25 Learn to Let Go Through Delegation
    2.26 Are You Still Doing the Job You Were Promoted From?
    2.27 Delegating to Your Deputy
    2.28 Delegate Effectively
    2.29 BE YOUR BEST PROFESSIONAL SELF
    2.30 Action Points
    3 Create a Positive Working Environment
    3.1 Plan Ahead
    3.2 Feedback With Sincerity
    3.3 Do Not Talk Disapprovingly of Others
    3.4 Encourage Your Staff to Take Greater Responsibility
    3.5 Deal With Team Conflict
    3.6 Implement Clinical Supervision
    3.7 Action Points
    4 Manage Staff Performance
    4.1 Get to Know Your HR Advisor
    4.2 Write Everything Down
    4.3 Make Appraisals Work
    4.4 Know How to Handle Unacceptable Behaviour
    4.5 Handle Poor Performance/Incompetence
    4.6 Know When and How to Discipline
    4.7 Actively Manage Sick Leave
    4.8 Ensure All Staff Have Appropriate Training, Development and Support
    4.9 Provide Additional Support for Mentors
    4.10 Inform and Involve All of Your Team
    4.11 Consider Team-Based Self-Rostering
    4.12 Action Points
    5 Make Sure Care Is Person Centred
    5.1 Maintain Your Clinical Skill
    5.2 Reverse Mentoring
    5.3 Ensure That All Patients Have a Full Assessment and Care Plan
    5.4 Be Clear About What Health Care Assistants Can and Cannot Do
    5.5 Nursing Associates
    5.6 Eliminate Long Handovers
    5.7 Work Toward the Named Nurse (or Primary Nursing)
    5.8 Make Sure Patients Are Informed
    5.9 Producing Your Own Information for Patients and Relatives
    5.10 Performance Indicators, Audits and Benchmarking
    5.11 Manage Staffing Shortages
    5.12 Take the Lead on Ward Rounds
    5.13 Ensure the Patient’s Own Nurse Attends the Ward Round
    5.14 Use Ward Rounds as a Learning Opportunity
    5.15 Action Points
    6 Manage Your Budget
    6.1 Know What Your Budget Is
    6.2 Prioritise Pay
    6.3 Go Through Your Monthly Budget Statement
    6.4 Manage Annual Leave
    6.5 Manage Your Unplanned Absence Allowance
    6.6 Plan Your Study Leave Allowance
    6.7 Get Your Staff Involved in Nonpay
    6.8 Be More Active in the Business Planning Process
    6.9 Meet Regularly With Your Finance Advisor 129
    6.10 Action Points
    7 Improve Quality and Safety
    7.1 Quality Indicators
    7.2 Identify Mistakes and Risks
    7.3 Investigate Complaints Appropriately
    7.4 Tips for Calling or Meeting With a Complainant
    7.5 Investigate Incidents Appropriately
    7.6 Make Improvements
    7.7 Action Points
    8 Instigate a Rolling Recruitment Programme
    8.1 Review the Post With the Person Who Is Leaving
    8.2 Write Good Adverts and Application Packages
    8.3 Short-List and Arrange Interviews Properly
    8.4 Get the Best out of the Interview Process
    8.5 Follow Up With All Candidates Personally
    8.6 Arrange a Good Induction Programme
    8.7 Continually Explore All Other Avenues to Get Staff9
    8.8 Do Not Discriminate
    8.9 Succession Plan
    8.10 Fully Involve Your Team in All Aspects of Recruitment
    8.11 Action Points
    9 Be Politically Aware 173
    9.1 Understand How Health Care Is Managed Nationally
    9.2 The Value of the Board of Directors
    9.3 Network—Get to Know the Right People
    9.4 Be Diplomatic
    9.5 Get Recognition for Your and Your Team’s Work
    9.6 Choose Your Mentor and Mentees With Care
    9.7 Plan Ahead for Your Own Needs
    9.8 Keep a File for Your CV
    9.9 Political Awareness and Social Media
    9.10 Action Points
    10 Look After Yourself
    10.1 Set Up a Peer Support Group or Action Learning Set7
    10.2 Develop the Role of Your Deputy
    10.3 Get Yourself a Mentor
    10.4 Choose Your Support System Carefully
    10.5 Reduce Stress
    10.6 Learn from Mistakes and Embrace the Experience
    10.7 Remember It Is Only a Job
    10.8 Action Points
    11 Be a Good Role Model
    11.1 Be Smart
    11.2 Make a Good First Impression
    11.3 Always Try to Smile and Be Positive
    11.4 Speak Clearly
    11.5 Be Relaxed and in Control
    11.6 Make Your Writing Distinguishable
    11.7 Be Aware of How Others See You
    11.8 Set an Example With Your Choice of Language
    11.9 Never Moan or Gossip About Others
    11.10 Do Not Stagnate
    11.11 Action Points
    12 Manage Your Manager
    12.1 Clarify Expectations
    12.2 Work With, Not Against, Your Manager
    12.3 Act If an Important Decision Has Been Made Without Your Consul
  • Brian Dolan, OBE, FFNMRCSI, FRSA, MSc (Oxon), MSc (Nurs), RMN, RGN, Director, Health Service 360; Honorary Professor, Leadership in Healthcare, Salford University, Manchester; Honorary President, AGILE - the Professional Network for Physiotherapists working with Older People; Honorary Adjunct Professor of Innovation in Healthcare, Bond University, SE Queensland; Professor, Coventry University, Amy Lochtie, FRSA, RGN, FSBP, West Yorkshire Innovation Hub Director, Health Innovation Yorkshire & Humber; West Yorkshire Integrated Care Board; NHS Assembly member Northwest Clinical Senate member; NIHR Expert Reviewer and Krishna Gohil, MSc, FHEA, PgCert, BSc (Hons) Podiatry, FRCPod, FFPM, RCPS (Glasg), Senior Lecturer in Prescribing and Podiatry, University of Northampton; Non-Executive Director and Fellow, Royal College of Podiatry; Executive member of the Foot in Diabetes UK Committee; Fellow and Regional Advisor, Royal College of Surgeons and Physicians (Glasg)

$27.99

Or $0.00 with a valid access code