Sorrentino's Canadian Textbook for the Support Worker - Elsevier E-Book on VitalSource, 6th Edition

• Comprehensive coverage guides students through all the information and skills needed by today’s support worker. • Student-friendly writing style makes it easy for students to understand the material. • Body Structure and Function and Common Diseases and Conditions chapters provide a solid foundation in anatomy and physiology, physical changes related to aging, and disease processes. • Chapter organization groups together body systems and anatomy chapters for easier accessibility. • Coverage of the roles played by other health team professionals describes how this impacts Personal Support Workers working on these teams, including topics such as delegation, professional conduct, and more. • Coverage of the Personal Support Workers’ scope of practice includes topics such as what to do when asked to work outside of the scope of practice, consequences of not following the scope of practice, and more. • DIPPS icons highlight the principles of support work: respecting and promoting the client’s Dignity, Independence, Individualized Care, Preferences, Privacy, and Safety. • Focus on Canada’s multicultural population includes current health care statistics and demographics, including content on Canada’s Indigenous population. • Working in Acute Care chapter discusses this ever-expanding role of the support worker and describes how to perform delegated acts, including advanced tasks and problem-solving, the importance of consulting the client’s care plan, and working closely with one’s supervisor for guidance. • Mental Health Disorders and Disorientation, Delirium, and Dementia chapters reflect the DSM-5 (Diagnostic and Statistical Manual of Mental Disorders, 5th Edition). • Procedure boxes include steps and rationales to help students learn how and why a procedure is performed. • Providing Compassionate Care boxes highlight the caring aspect of the support worker role. • Focus on Children and Focus on Older Adults boxes provide age-specific information about the needs, considerations, and special circumstances of children and older adults. • Focus on Long-Term Care boxes highlight information vital to providing competent care in the long-term care setting. • Focus on Home Care boxes highlight information necessary for safe functioning in the home setting. • Supporting boxes present client scenarios and discuss how PSWs make decisions and solve problems. • Think About Safety boxes provide clear, concise, easy-to-follow advice on how to provide safe care to clients of all ages. • Respecting Diversity boxes cover the influence of culture on health and illness practices and the importance of cultural sensitivity in support work. • Critical Thinking in Practice sections at the end of each chapter present a realistic, practice-based challenge. • Instructor resources on the Evolve website include a test bank with 1,220 questions along with 470 student review questions.

• NEW! Thoroughly updated content and new features address top-of-mind topics such as delegation, interprofessional practice and teamwork, time management, interpersonal communication, decision making and more! • UPDATED! Art program reflects Canada’s diversity, depicts new content, important procedures, and the latest technologies. • ENHANCED! Case studies with new critical thinking questions apply concepts discussed in the text to real-life examples of support workers and clients building student’s decision-making skills. • NEW! Focus on Communication boxes provide guidelines for how to clearly communicate with residents and avoid comments that might make them uncomfortable. • NEW! Teamwork and Time Management boxes provide specific guidelines to help personal support workers work most efficiently whether independently or as part of the nursing team. • NEW! Delegation Guidelines detail the specifics of accepting delegated tasks. • NEW! Focus on Practice: Problem Solving sections at the end of each chapter provides scenarios that stimulate critical thinking about common situations encountered during practice. • ENHANCED! Now presented in certification examination multiple-choice format, end-of-chapter Chapter Review Questions test student comprehension of the learning objectives listed at the beginning of each chapter and prepare them for examination success. • NEW! Application to Practice Case Studies on Evolve reinforce student comprehension and promote critical thinking by applying learned content to practice.

1. The Role and Responsibilities of the Support Worker 2. The Canadian Health Care System 3. Workplace Settings 4. Ethics in Health Care 5. Legislation: The Client’s Rights and Your Rights 6. Health, Wellness, Illness, and Disability 7. Caring About Culture and Diversity 8. Managing Stress 9. Interpersonal Communication 10. Working With Others: Teamwork, Supervision, and Delegation 11. Working With Clients and Their Families 12. Abuse, Bullying, and Harassment Awareness 13. Starting Your Career 14. Body Mechanics 15. Exercise and Activity 16. Rehabilitation and Restorative Care 17. Personal Hygiene 18. Grooming and Dressing 19. Preventing Infection 20. Safety 21. Beds and Bed Making 22. Skin Care and Prevention of Wounds 23. Promoting Client Comfort, Pain Management, and Sleep 24. Measuring Height, Weight, and Vital Signs 25. Medical Terminology 26. Planning, Reporting, and Recording Client Care 27. Nutrition and Fluids 28. Enteral Nutrition and Intravenous Therapy 29. Urinary Elimination 30. Bowel Elimination 31. Body Structure and Function 32. Common Diseases and Disorders 33. Hearing and Vision Disorders 34. Speech and Language Disorders 35. Developmental Disorders and Disabilities 36. Mental Health Disorders 37. Disorientation, Delirium, and Dementia 38. Promoting Oxygenation 39. Heat and Cold Applications 40. Growth and Development (formerly Ch. 31) 41. Caring for Mothers and Infants 42. Caring for the Young 43. Caring for Older Adults 44. Home Management 45. Medication Management 46. Working in Acute Care 47. End-of-Life Care Appendix Glossary References Index

Mary J. Wilk, RN, GNC(C), BA, BScN, MN, Retried Professor and Coordinator, PSW Program, Fanshawe College