ISBN:
9780443279386
Copyright:
2027
Publication Date:
02-27-2026
Page Count:
432
Imprint:
Elsevier
List Price:
$112.99
Medical Office Administration: A Worktext - Elsevier E-Book on VitalSource, 6th Edition
by Brenda A. Potter, BS, CPC-I, CPC
Elsevier eBook on VitalSource
ISBN:
9780443279386
Copyright:
2027
Publication Date:
02-27-2026
Page Count:
432
Imprint:
Elsevier
List Price:
$112.99
Most review copies are eBooks – how fast!
A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
Help students learn the skills they need to succeed in the modern medical office! Medical Office Administration: A Worktext, 6th Edition provides a clear, hands-on approach to help students master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure students are job-ready on day one. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), students will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job.
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- NEW content correlates to the most recent medical assisting competencies
- UPDATED illustrations and screenshots visually reinforce key concepts
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- NEW content correlates to the most recent medical assisting competencies
- UPDATED illustrations and screenshots visually reinforce key concepts
- Approachable writing style uses a conversational tone for ease of understanding
- Procedure checklists outline the steps required to complete a full range of administrative tasks
- Patient-centered focus highlights the importance of exceptional service as a key component of every medical assisting competency
- Think About It feature encourages students to apply their knowledge to realistic work situations and develop critical thinking
- Chapter checkpoints promote comprehension with questions following sections of the text
- Compliance tips provide focused guidance on how to follow HIPAA mandates
- Learning resources on the companion Evolve website provide extra practice, including chapter quizzes and interactive forms
- UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office (SCMO sold separately)
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Access Instructions
Evolve*
1 The Career of a Medical Administrative Assistant
2 The Healthcare Team
3 Medical Law and Ethics
4 The Diverse Community of Patients
5 Interpersonal Communications
7 Patient Reception and Registration
8 Health Information Management
9 Procedure and Diagnosis Coding
10 Medical Billing
11 Health Insurance and Health Benefits Programs
12 Business Operations of the Medical Office
13 Financial Management
14 Human Resource Management
15 Job Search Essentials
Appendix A Answers to Think About It Questions
Appendix B Competency Assessment Checklist
Appendix C Using SimChart -
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Ways of Reading
- The appearance of the text and page layout can be modified according to the capabilities of the reading system (font family and font size, spaces between paragraphs, sentences, words, and letters, as well as color of background and text)
- This e-publication is accessible to the full extent that the file format and types of content allow, on a specific reading device, by default, without necessarily including any additions such as textual descriptions of images or enhanced navigation
- All content can be read as read aloud speech or dynamic braille
- Has alternative text descriptions for images
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Conformance
- The certifier's credential is https://bornaccessible.benetech.org/certified-publishers/
- For detailed accessibility information, see Elsevier's website at https://www.elsevier.com/about/accessibility
- For queries regarding accessibility information, contact [email protected]
- The publication was certified on 24-02-2026
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Navigation
- Table of contents to all chapters of the text via links
- Index with links to referenced entries
- Elements such as headings, tables, etc. for structured navigation
- Page list to go to pages from the print source version
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Rich Content
- Information-rich images are described by extended descriptions
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Hazards
- The publication contains no hazards
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Product Content
- Content includes any type of illustrations.
- The primary content is text.
- Content includes maps and/or other cartographic content.
- Content includes a significant number of actionable (clickable) web links to external content, downloadable resources, supplementary material, etc.
- Content includes a significant number of actionable (clickable) cross-references, hyperlinked notes and annotations, or with other actionable links between largely textual elements (e.g., quiz/test questions, 'choose your own ending', etc.).
- Content includes photographs, whether in a plate section / insert or not.
- Content includes figures, diagrams, charts and/or graphs, including other 'mechanical' (i.e. non-photographic) illustrations.
- Content includes images displayed in a specific order for the purpose of graphic storytelling or giving information (e.g. graphic novels, comics and manga). May include text integrated into the image (as speech and thought bubbles, textual 'sound' effects, captions etc.).
- Content includes text within images, including text-as-text embedded in diagrams, charts, or within images containing speech balloons, thought bubbles, captions, etc.
- Content includes visual content that is purely decorative and is not necessary to understanding of the content.
- At least some text - including text within other images - is 'text as an image' (i.e., a picture of text).
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Legal Considerations
- No information is available
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Additional Accessibility Information
- Content is enhanced with ARIA roles to optimize organization and facilitate navigation
- Page breaks included from the original print source
- For readers with color vision deficiency, use of color (e.g., in diagrams, graphics and charts, in prompts, or on buttons inviting a response) is not the sole means of graphical distinction or of conveying information
- The body text is presented with a contrast ratio of at least 4.5:1 (or 3:1 for large/heading text)
- Ultra-high contrast between text and background
- E-publication includes basic navigation (usually less detailed than TOC-based navigation)
- Where links, controls or buttons are included in the content, the purpose or functionality of each link, control or button is apparent from the associated text alone - or where it is unclear, separate link, control or button descriptions are provided
- All (or substantially all) textual matter is arranged in a single logical reading order (including text that is visually presented as separate from the main text flow, e.g., in boxouts, captions, tables, footnotes, endnotes, citations, etc.). Non-textual content is also linked from within this logical reading order. (Purely decorative non-text content can be ignored).
- Content provides explanations for unusual words, abbreviations, acronyms, idioms, jargon in an accessible form, such as glossaries, scripted pop-ups.
- Where interactive content is included in the product, controls are provided (e.g., for speed, pause and resume, reset) and labelled to make their use clear.
- The language of the text has been specified (e.g., via the HTML or XML lang attribute) to optimise text-to-speech (and other alternative renderings), both at the whole document level and, where appropriate, for individual words, phrases or passages in a different language.
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Ways of Reading
Most review copies are eBooks – how fast!
A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
as described in our 