Give your students a hands-on introduction to the medical office electronic health record! Learning the Medical Office Workflow, 2026 Edition, uses a guided approach to provide full access to SimChart® for the Medical Office (SCMO), Elsevier’s educational simulated electronic health record (EHR), plus clear, step-by-step instructions for all the medical assisting simulations. With SCMO access included with purchase, students will become acclimated to these simulations by completing more than 50 hours of practice tasks that address essential ABHES and CAAHEP Medical Assisting educational competencies. This procedure manual uses screenshots and best practices to make it easier for your students to work through SimChart for the Medical Office tasks and assignments in order to master documentation skills to prepare for externship and practice. New information included about a new feature available with SCMO - LMS Course copy for LTI 1.3 in Canvas.
Access to an intuitive and realistic EHR developed for education – a safe environment to develop documentation skills and practice-readiness
110 interactive assignments tied to 220 ABHES and CAAHEP competencies to provide more than 50 hours of documentation practice within the simulation
Step-by-step instructions and accompanying SCMO screen shots to help you break down common tasks and learn to work accurately and efficiently
Hands-on practice with front office tasks, clinical documentation skills, and financial management for Medical Assisting, Medical Office, and Medical Billing & Coding students
Discrete tasks to simulate actual Medical Assisting administrative duties, such as managing patient scheduling in a multi-doctor practice, documenting a variety of services, processing insurance claims, posting payments, and much more!
Simulation Playground to supplement prebuilt assignments for unlimited practice
Post-case quizzes with auto-grading feature designed to address MA competencies and standards
Instructor resources within SCMO application, including implementation tips and mapping of SCMO tasks to ABHES and CAAHEP competencies for Medical Assisting and to our comprehensive MA textbooks
Accreditation competency mapping to CAHIIM (Commission on Accreditation for Health Informatics and Information Management Education) to serve HIM/HIT program needs
Unit 1 Navigating SimChart for the Medical Office Unit 2 Front Office Module Overview Assignments 1-20 Unit 3 Clinical Care Module Overview Assignments 21-61 Unit 4 Coding and Billing Module Overview Assignments 62-110 Appendix Showcasing Experience and Portfolio Tips Glossary
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