Practice Management for the Veterinary Team, 5th Edition
by Heather Prendergast, BS, RVT, CVPM, SPHR
Elsevier eBook on VitalSource
ISBN: 9780443546846
Copyright: 2030
Page Count: 362
Imprint: Elsevier
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Practice Management for the Veterinary Team: Front Office, Operations, and Development, 5th Edition covers veterinary practice management such as scheduling appointments, billing and accounting, managing inventory and medical records, marketing, professional growth and development, and communicating effectively and compassionately with clients. This edition includes a new chapter on whole team utilization, efficiency, and optimization as well as revised and updated chapters on ethics and legal issues, inventory management, controlled substances, and safety. This complete guide to veterinary practice management features step-by-step instructions, making it easier for students to learn essential practice management tasks.
• NEW - Additional chapter for Whole Team Utilization, Efficiency, and Optimization. • NEW - Completely revised chapters for Ethics and Legal Issues, Inventory Management, Controlled Substances, and Safety. • NEW - Updates for chapters on Leadership, Telemedicine, and PIMs.
• Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. • Coverage of clinical assisting ranges from examinations and history-taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. • Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. • Case Studies throughout apply theory to practice and test knowledge retention as you progress through the text. • E-only end-of-chapter review questions reinforce key concepts and measure mastery of the content. Now exclusive to eBooks.
1. The Heat of VetMed 2. Leadership 3. The Veterinary Team 4. Whole Team Utilization, Efficiency, and Optimization 5. Human Resources 6. Veterinary Ethics and Legal Issues 7. Professional Development 8. Telemedicine 9. PIMS 10. Medical Records 11. Appointments 12. Client Experience 13. Marketing 14. Inventory 15. Controlled Substances 16. Safety 17. Finance 18. Strategy Abbreviations Glossary (moved to eOnly for this edition) Index
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$81.99
Or $0.00 with a valid access code
Not Yet Available
Coming Soon!
Expected availability date: 02-01-2029
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