cover image - Patient & Person - E-Book VBK, 8th Edition
ISBN: 9780729599337
Copyright: 2026
Publication Date: 09-01-2025
Imprint: Elsevier
List Price: $47.99

Patient & Person - E-Book VBK, 8th Edition

by Jane Stein-Parbury, RN, BSN, MEd, PhD

Elsevier eBook on VitalSource

cover image - Patient & Person - E-Book VBK, 8th Edition
ISBN: 9780729599337
Copyright: 2026
Publication Date: 09-01-2025
Imprint: Elsevier
List Price: $47.99

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Guide to becoming a compassionate, effective nurse


Patient & Person: Interpersonal Skills in Nursing 8e teaches nursing students the skills they need to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care.


This invaluable eBook is designed to equip nurses to manage complex, highly emotional and often challenging interactions with patients and other clinicians. It takes a patient-centred approach, based on the premise that patients’ unique experiences are significant to the care they receive.

Readers will learn the interpersonal skills they need for high-quality, safe care, with a focus on listening, understanding, exploring and supporting in situations nurses might encounter in a clinical setting.


    • Learn therapeutic relationship skills for compassionate, effective nursing
    • Simple language throughout – no prior knowledge needed
    • Enhance your communication skills and build relationships
    • Mapped against Australian Registered Nurse Standards for Practice and Nursing Council of New Zealand Competencies for Registered Nurses 
    • Narratives and stories bring theory to life
    • Covers both clinician–patient interaction and clinician–clinician interaction
    • Encourages reflection and takes a person-centred approach
    • Learning activities help you understand content and practise skills
    • Offers insights into culturally and linguistically diverse perspectives
    • Supported by a suite of digital assets such as learning activities, video scenarios and lived-experience interviews


    New to this edition

    • Fully updated evidence
    • New information on the neurobiology of empathy
    • Elaboration on the role of teamwork

    Instructor resources on Evolve:
    Scenario videos
    Interview videos
    Discussion activities
    Video transcripts
    Experiential Teaching and Learning guide – previously
    Appendix and titled ‘Notes on the activities’
  • Preface

    Online videos – scenarios and interviews

    List of Activities

    About the author

    Part 1 Introduction

    Chapter 1 Interpersonal skills for person-centred care XXX

    Chapter 2 The patient–nurse relationship XXX

    Chapter 3 Nurse as therapeutic agent XXX

    Chapter 4 Considering culture XXX

    Part 2 The skills

    Chapter 5 Encouraging interaction: Listening XXX

    Chapter 6 Building meaning: Understanding XXX

    Chapter 7 Collecting information: Exploring XXX

    Chapter 8 Intervening: Comforting, supporting and enabling XXX

    Part 3 Skills in context XXX

    Chapter 9 Transitions through health and illness XXX

    Chapter 10 Challenging interpersonal encounters XXX

    Chapter 11 Communicating with the healthcare team XXX

    Index XXX

  • Jane Stein-Parbury, RN, BSN, MEd, PhD, Professor Emerita, University of Technology, Sydney, Australia

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