Kinn's The Medical Assistant - Study Guide and Procedure Checklist Manual Package, 11th Edition

Kinn's The Medical Assistant - Study Guide and Procedure Checklist Manual Package, 11th Edition


The perfect chapter-by-chapter companion to Kinn's The Medical Assistant, 11th Edition, the study guide and procedure checklist manual provide unparalleled review of the practical, real-world administrative and clinical skills essential to your success in health care. Engaging study tools and practice exercises make it easy to review essential concepts, assess your understanding, and confidently prepare for today's competitive job market.

  • A variety of exercises test your content knowledge and critical thinking skills through Vocabulary Review, Short Answer, Fill in the Blank, and True/False questions.

  • End-of-chapter Quizzes on Evolve help you assess your understanding of chapter content.

  • Work Products enable you to provide documentation to your instructor and accrediting organizations to demonstrate a completed competency.

  • Up-to-date content reflects current CAAHEP and ABHES standards on Patient Education, Documentation, and more.

  • A guide to English-Spanish Terms helps you explain important concepts to a broader range of patients.
  • Additional exercises including Skills & Concepts, Word Puzzles, Case Studies, Workplace Applications, and Internet Activities make studying more engaging and reinforce your understanding.
  • Expanded coverage of the Electronic Health Record and accompanying Practice Partner E.H.R. activities on Evolve keep you up to date with emerging tools in the field.

  • Procedure Checklists Manual packaged with your study guide helps you track your performance of every procedure included in the textbook.
  • Separately bound Study Guide and Procedure Checklist Manual enable you to carry just the individual resources you need with you to class or the lab.


1 Becoming a Successful Student

2 The Healthcare Industry


Unit One: Introduction to Medical Assisting

3 The Medical Assisting Profession

4 Professional Behavior in the Workplace

5 Interpersonal Skills and Human Behavior

6 Medicine and Ethics

7 Medicine and Law


Unit Two: Administrative Medical Assisting

8 Computer Concepts

9 Telephone Techniques

10 Scheduling Appointments

11 Patient Reception and Processing

12 Office Environment and Daily Operations

13 Written Communications and Mail Processing


Unit Three: Health Information in the Medical Office

14 The Paper Medical Record (formerly Medical Records Management)

15 The Electronic Medical Record

16 Health Information Management

17 Privacy in the Physician's Office


Unit Four: Billing and Coding Procedures

18 Basics of Diagnostic Coding

19 Basics of Procedural Coding

20 Basics of Health Insurance

21 The Health Insurance Claim Form

22 Professional Fees, Billing, and Collecting


Unit Five: Financial and Practice Management

23 Banking Services and Procedures

24 Management of Practice Finances

25 Medical Practice Management and Human Resources

26 Medical Practice Marketing and Customer Service


Unit Six: Fundamentals of Clinical Medical Assisting

27 Infection Control

28 Patient Assessment

29 Patient Education

30 Nutrition and Health Promotion

31 Vital Signs

32 Assisting with the Primary Physical Examination


Unit Seven: Assisting with Medications

33 Principles of Pharmacology

34 Pharmacology Math

35 Administering Medications


Unit Eight: Assisting with Medical Specialties

36 Emergency Preparedness and Assisting With Medical Emergencies

37 Assisting in Ophthalmology and Otolaryngology

38 Assisting in Dermatology

39 Assisting in Gastroenterology

40 Assisting in Urology and Male Reproduction

41 Assisting in Obstetrics and Gynecology

42 Assisting in Pediatrics

43 Assisting in Orthopedic Medicine

44 Assisting in Neurology and Mental Health

45 Assisting in Endocrinology

46 Assisting in Pulmonary Medicine

47 Assisting in Cardiology

48 Assisting in Geriatrics


Unit Nine: Diagnostic Procedures

49 Principles of Electrocardiography

50 Assisting with Diagnostic Imaging

51 Assisting in the Clinical Laboratory

52 Assisting in the Analysis of Urine

53 Assisting in Phlebotomy

54 Assisting in the Analysis of Blood

55 Assisting in Microbiology and Immunology


Unit Ten: Assisting with Surgeries

56. Surgical Supplies and Instruments

57. Surgical Asepsis and Assisting with Surgical Procedures


Unit Eleven: Career Development

58. Career Development and Life Skills

Deborah B. Proctor, EdD, RN, CMA, Professor and Director, Medical Assisting Program, Butler County Community College, Butler, PA and Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA, Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX

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