Prepare for a successful career in medical assisting! Kinn’s The Medical Assistant, 12th Edition helps you learn the real-world administrative and clinical skills essential to working in the health care setting. Administrative coverage ranges from professionalism and interpersonal skills to billing and coding and electronic health records; clinical content teaches how to assist with medications, diagnostic procedures, and surgeries. And no other comprehensive medical assisting text can match its coverage of assisting with medical specialties! Written by medical assisting experts Alexandra Adams and Deborah Proctor, this classic resource also includes an Evolve companion website with practical exercises and activities, videos, and review questions for the CMA and RMA certification exams.
Introduction Chapter 1: Becoming a Successful Student Chapter 2: The Healthcare Industry Unit One: Introduction to Medical Assisting Chapter 3: The Medical Assisting Profession Chapter 4: Professional Behavior in the Workplace Chapter 5: Interpersonal Skills and Human Behavior Chapter 6: Medicine and Ethics Chapter 7: Medicine and Law Unit Two: Administrative Medical Assisting Chapter 8: Computer Concepts Chapter 9: Telephone Techniques Chapter 10: Scheduling Appointments Chapter 11: Patient Reception and Processing Chapter 12: Office Environment and Daily Operations Chapter 13: Written Communications and Mail Processing Unit Three: Health Information in the Medical Office Chapter 14: The Paper Medical Record Chapter 15: The Electronic Medical Record Chapter 16: Health Information Management Chapter 17: Privacy in the Physician’s Office Unit Four: Billing and Coding Procedures Chapter 18: Basics of Diagnostic Coding Chapter 19: Basics of Procedure Coding Chapter 20: Basics of Health Insurance Chapter 21: The Health Insurance Claim Form Chapter 22: Professional Fees, Billing, and Collecting Unit Five: Financial and Practice Management Chapter 23: Banking Services and Procedures Chapter 24: Management of Practice Finances Chapter 25: Medical Practice Management and Human Resources Chapter 26: Medical Practice Marketing and Customer Service Unit Six: Fundamentals of Clinical Medical Assisting Chapter 27: Infection Control Chapter 28: Patient Assessment Chapter 29: Patient Education Chapter 30: Nutrition and Health Promotion Chapter 31: Vital Signs Chapter 32: Assisting with the Primary Physical Examination Unit Seven: Assisting with Medications Chapter 33: Principles of Pharmacology Chapter 34: Pharmacology Math Chapter 35; Administering Medications Unit Eight: Assisting with Medical Specialties Chapter 36: Emergency Preparedness and Assisting with Medical Emergencies Chapter 37: Assisting in Ophthalmology and Otolaryngology Chapter 38: Assisting in Dermatology Chapter 39: Assisting in Gastroenterology Chapter 40: Assisting in Urology and Male Reproduction Chapter 41: Assisting in Obstetrics and Gynecology Chapter 42: Assisting in Pediatrics Chapter 43: Assisting in Orthopedic Medicine Chapter 44: Assisting in Neurology and Mental Health Chapter 45: Assisting in Endocrinology Chapter 46: Assisting in Pulmonary Medicine Chapter 47: Assisting in Cardiology Chapter 48: Assisting in Geriatrics Unit Nine: Diagnostic Procedures Chapter 49: Principles of Electrocardiography Chapter 50: Assisting with Diagnostic Imaging Chapter 51: Assisting in the Clinical Laboratory Chapter 52: Assisting in the Analysis of Urine Chapter 53: Assisting in Phlebotomy Chapter 54: Assisting in the Analysis of Blood Chapter 55: Assisting in Microbiology and Immunology Unit Ten: Assisting with Surgeries Chapter 56: Surgical Supplies and Instruments Chapter 57: Surgical Asepsis and Assisting with Surgical Procedures
Unit Eleven: Career Development
Chapter 58: Career Development and Life Skills