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Job Readiness for Health Professionals

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Paperback

Job Readiness for Health Professionals

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You might know how to properly bill patients, draw blood, or code in a professional work environment, but are you prepared to find and keep your next job? Using an easy-to-read, easy-to-follow format, Job Readiness for Health Professionals: Soft Skills Strategies for Success gives you an advantage in the job market by guiding you through what you need to know to master the essential soft skills — such as professional habits, attitudes, and personality traits — needed for every entry-level healthcare job. If you want long-term success as a working professional, then this book is for you!

    • Critical thinking exercises woven throughout skills include multidisciplinary scenarios from the field.
    • What If? boxes feature short scenarios for the you to think about how you would handle a situation in the workplace.
    • Case studies use fictional vignettes to illustrate the issues involved with the specific skills.
    • Down a Dark Road vignettes illustrate what can go terribly wrong when a skill is ignored or not mastered.
    • Behavioral objectives provided for mastering each skill.
    • Worktext format with journaling activities give you opportunities for self reflection on your skills progress.
    • Experiential Exercises are actions or experiments that you can perform on your own to gain a deeper appreciation for the skill.
    • Cross Currents with Other Skills cross references related skills, pointing out the synergies and connections between them.

      Unit I: SELF-MANAGEMENT SKILLS

      1. Who Are You?

      Adopting a Positive Attitude: The Desire to be your Best and Do a Great Job

      Managing your Time and Organizing your Life

      Achieving Honesty and Integrity

      Aiming to be Adaptable and Flexible

      Being Dependable

      2. Ready For Work

      Modeling Business Etiquette

      Dressing for Success

      Displaying Good Grooming, Personal Hygiene, and Cleanliness

      3. Being the Very Best You Can Be

      Gaining Energy, Persistence, and Perseverance

      Vowing to be Drug-Free and Unimpaired

      Striving for Tolerance

      Managing Stress

      Thinking Critically

      Unit II: INTERPERSONAL SKILLS

      4. Being Easy to Deal With

      Building Trust

      Showing Empathy, Sensitivity, and Caring

      5. Dealing With Others

      Managing and Resolving Conflict

      Dealing with Difficult People

      Valuing Multicultural Competence

      Answering the Phone and Connecting with Customers

      Unit III: COMMUNICATION SKILLS

      6. How You Present Yourself

      Speaking Professionally in your Workplace

      Writing, Grammar, and Spelling

      7. Interacting Successfully

      Listening Actively

      Communicating with Special Groups of Clients

      Reading and Speaking Body Language

      Unit IV: CAREER BUILDING SKILLS

      8. Planning for Career Success

      Setting Goals and Planning Actions

      Following Rules and Regulations

      Maintaining Confidentiality and Discretion

      Keeping Records

      9. Enhancing Your Promotability

      Talking to your Boss, Manager, or Supervisor

      Taking Accountability

      Contributing as a Member of the Team

      Committing to your Profession

      Unit V: EMOTIONAL SKILLS – MANAGING YOUR EMOTIONS

      10. Building Personal Emotional Strengths

      Building Self Esteem

      Controlling Anxiety

      Practicing Patience

      Strengthening Resilience

      11. Managing Your Emotions

      Separating your Work and Personal Problems

      Managing Anger and Strong Emotions

      Exuding Optimism, Enthusiasm, and Positivity

      Unit VI: GO FORTH AND PROSPER

      12. Expect Acceptance

      Acknowledgements

      Annotated Bibliography

      Index

      Elsevier
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