Get the most comprehensive, in-depth coverage on health unit coordinating from the industry’s most popular text! Expert authors Elaine Gillingham and Monica Wadsworth Seibel offer in-depth discussion of key theories and concepts surrounding the profession and guide you through the common responsibilities of a health unit coordinator in both traditional and electronic medical record environments. From greeting new patients and dealing with visitors to transcribing physicians' orders, maintaining statistical reports, and preparing patient charts, this text will prepare you for success across all areas of health unit coordination.
- Certification Review Guide with mock certification exam is included on the Evolve site with every purchase of the book.
- Step-by-step instructions on how to perform important procedures include in-depth explanations of key tasks and possible modifications that would meet special requirements.
- High Priority boxes throughout the text offer useful information such as lists of addresses, organizations, laboratory studies, hospital specialties, health unit coordinator career ladders, helpful hints, and more, related to chapter discussions.
- Example boxes in the Communication chapters present real-life scenarios that outline the responsibilities of the health unit coordinator in each situation and offer tips on how you can conduct yourself in a professional and helpful manner.
- Bad handwriting examples give you experience deciphering hard-to-read handwriting that you will encounter in practice.Student-friendly features such as outlines, chapter objectives, vocabulary, and abbreviations are included at the beginning of each chapter to set the stage for the important information to be covered later in the chapter.
- References within the text to the companion skills practice manual and online tools direct you to hands-on exercises that stress the practical applications of skills and procedures in a simulated health care environment.
- NEW! Expanded coverage of the EMR/CPOE explains how the implementation of the electronic medical record/CPOE is changing the role of the Health Unit Coordinator.
- UPDATED! Coverage of medications, diagnostic procedures, therapies, surgical procedures, and new health care trends keep you up to date on how to perform your role effectively in today’s medical environment.
- NEW! Hot topics in health unit coordinating keep you abreast of issues currently affecting the health unit coordinator such as, the electronic health record/CPOE, physician order entries, preceptorships, and interviewing/background checks, are addressed.
- NEW! Additional student activities are included in each chapter to help reinforce material, expand your critical thinking and application skills, and prepare you for exams.
- NEW! Flashcards on Evolve help you review important terminology and abbreviations that you will use on the job.
Section 1. Orientation to Hospitals, Medical Centers, and Health Care
1. Health Unit Coordinating: An Allied Health Career
2. Overview of Health Care Today
3. The Nursing Department
4. Communication Devices and Their Uses
Section 2. Personal and Professional Skills
5. Communication and Interpersonal Skills
6. Workplace Behavior: Ethics and Legal Concepts
7. Management Techniques and Problem-Solving Skills for Health Unit Coordinating
Section 3. The Patient’s Chart or Electronic Record and Transcription and Monitoring of Doctors’ Orders
8. The Patient’s Chart or Electronic Medical Record
9. Transcription of Doctors’ Handwritten Orders
10. Patient Activity, Patient Positioning, and Nursing Observation Orders
11. Nursing Intervention or Treatment Orders
12. Nutritional Care Orders
13. Medication Orders
14. Laboratory Orders and Recording Telephoned Laboratory Results
15. Diagnostic Imaging Orders
16. Other Diagnostic Studies
17. Treatment Orders
18. Miscellaneous Orders
Section 4. Health Unit Coordinator Procedures
19. Admission, Preoperative, and Postoperative Procedures
20. Discharge, Transfer, and Postmortem Procedures
21. Recording Vital Signs, Ordering Supplies, Daily Diagnostic Tests, and Filing
22. Reports, Infection Control, Emergencies, and Special Services
Section 5. Introduction to Anatomic Structures, Medical Terms, and Illnesses
23. Medical Terminology, Basic Human Structure, and Disorders
B. Word Parts
Answers to Review Questions