ISBN: 9781455753710
Page Count: 608
Imprint: Saunders
List Price: $79.95

Kinn's the Administrative Medical Assistant - Elsevier eBook on VitalSource, 8th Edition

by Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA
Elsevier eBook on VitalSource
ISBN: 9781455753710
Page Count: 608
Imprint: Saunders
List Price: $79.95
$79.95
$63.96
Or $0.00 with a valid access code

Prepare for a successful career in medical assisting! Kinn’s The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder.

    • Apply what you learn to realistic administrative situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter.
    • Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual.
    • Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text.
    • Master key skills through step-by-step instructions and full-color illustrations that clarify procedures.
    • Sharpen your analytical skills and test your understanding of important concepts with critical thinking exercises.
    • Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes.
    • Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website.
    • Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record.
    • Confidently prepare for the CMA and RMA certification exams with a new online appendix that mirrors the exam outlines and provides fast, efficient access to related content.
    • Find information quickly and easily with newly reorganized chapter content and charting examples.
    • Reinforce your understanding through medical terminology audio pronunciations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on the completely revised companion Evolve Resources website.
  • Introduction

    1. Becoming a Successful Student
    2. The Healthcare Industry
    3. Unit One: Introduction to Medical Assisting

    4. The Medical Assisting Profession
    5. Professional Behavior in the Workplace
    6. Interpersonal Skills and Human Behavior
    7. Medicine and Ethics
    8. Medicine and Law
    9. Unit Two: Administrative Medical Assisting

    10. Computer Concepts
    11. Telephone Techniques
    12. Scheduling Appointments
    13. Patient Reception and Processing
    14. Office Environment and Daily Operations
    15. Written Communications and Mail Processing
    16. Unit Three: Health Information in the Medical Office

    17. The Paper Medical Record
    18. The Electronic Medical Record
    19. Health Information Management
    20. Privacy in the Physician’s Office
    21. Unit Four: Billing and Coding Procedures

    22. Basics of Diagnostic Coding
    23. Basics of Procedure Coding
    24. Basics of Health Insurance
    25. The Health Insurance Claim Form
    26. Professional Fees, Billing, and Collecting
    27. Unit Five: Financial and Practice Management

    28. Banking Services and Procedures
    29. Management of Practice Finances
    30. Medical Practice Management and Human Resources
    31. Medical Practice Marketing and Customer Service
    32. Unit Six: Assisting with Medical Specialties

    33. Emergency Preparedness and Assisting with Medical Emergencies
    34. Unit Seven: Career Development

    35. Career Development and Life Skills
  • Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA, Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX
$79.95
$63.96
Or $0.00 with a valid access code