Includes numerous proven case management models currently being used in institutions across the country
Organized to take the nursing case manager on a journey from the historical development of nursing case management to the successful implementation of a case management program
Offers detailed guidance for planning, implementing, and evaluating a case management program
Outlines the planning process with information on key topics such as analysis of the organization, the role of the organization's members, selection criteria for new case managers, case management education, credentialing, and partnerships
Features guidelines for implementing a case management program with information on ethical issues, technology, compliance, and regulatory issues
Addresses the evaluation component of developing and implementing a case management program by presenting information on outcomes, research, documentation, continuous quality improvement, measuring cost effectiveness, care continuum, and evidence-based practice
Presents acute care and community based models of case management
Highlights the evolution of collaborative models of case management, addressing key elements of joint decision-making, shared accountability, and interdisciplinary systems of care
Addresses health care delivery through case management and public policy by presenting current legislative issues and their affect on both health care reimbursement and the application of care at the patient level
Presents the insights, experiences, and advice of nursing administrators who have researched and successfully implemented nursing case management programs in various facilities
Elaine Cohen, EdD, RN, FAAN, Director of Case Management, University of Colorado Hospital, University of Colorado Health Sciences Center, Denver, CO and Toni G. Cesta, PhD, RN, FAAN, Director of Case Management, Saint Vincent Catholic Medical Centers of New York, Manhattan Region; Principal, Case Manager Solutions, LLC, Tucson, AZ
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