Today's Medical Assistant, 4th Edition

• NEW! New content on healthcare trends and laws, certification for Medical Assistants, electronic health records, motivational interviewing, office management, and more ensures that students have the latest information needed to obtain employment and long-term success on the job.
• NEW! New procedures address the affective (behavior-based) MAERB competencies to provide example-driven teaching and learning tools.
• NEW! Updated art program focuses on the workings of a modern medical office and includes updated illustrations and photographs of office procedures and medical records.
• NEW! Improved test bank includes rationales for correct and incorrect answers, cognitive leveling for questions, and mapping to chapter objectives and exam categories.
• NEW! Expanded and updated sample certification exams provide comprehensive practice from Day 1 to ensure test-day readiness.
• Consistent and meticulous coverage throughout all elements of the text and its learning package provide reliable content and unparalleled accuracy on the responsibilities of the modern medical assistant.
• More than 120 detailed, step-by-step procedures include illustrations and are accompanied by skills videos online.
• UNIQUE! Effective learning aids include procedure charting activities, What Would You Do?/What Would You Not Do? scenarios, patient education and practice applications, and much more.
• Wide range of engaging learning activities on the companion website gives students a fun way to practice their medical assisting knowledge.

• NEW! New content on healthcare trends and laws, certification for Medical Assistants, electronic health records, motivational interviewing, office management, and more ensures that you have the latest information needed to obtain employment and long-term success on the job.
• NEW! New procedures address the affective (behavior-based) MAERB competencies to provide example-driven learning tools.
• NEW! Updated art program focuses on the workings of a modern medical office and includes updated illustrations and photographs of office procedures and medical records.
• NEW! Expanded and updated sample certification exams provide realistic practice to help you prepare to pass the test and launch your Medical Assisting career.

SECTION 1: Introduction to Medical Assisting
1. The Health Care System
2. The Professional Medical Assistant
3. Ethics and Law for the Medical Office
4. Interacting with Patients

SECTION 2: Anatomy and Physiology
5. Introduction to Anatomy and Physiology
6. Integumentary System
7. Skeletal System
8. Muscular System
9. Nervous System
10. The Senses
11. Endocrine System
12. Circulatory System
13. Respiratory System
14. Digestive System
15. Urinary System
16. Reproductive System

SECTION 3: Clinical Component
17. Medical Asepsis and the OSHA Standard
18. Sterilization and Disinfection
19. Vital Signs
20. The Physical Examination
21. Eye and Ear Assessment and Procedures
22. Physical Agents to Promote Tissue Healing
23. The Gynecologic Examination and Prenatal Care
24. The Pediatric Examination
25. Minor Office Surgery
26. Administration of Medication and Intravenous Therapy
27. Cardiopulmonary Procedures
28. Specialty Examinations and Procedures: Colon Procedures, Male Reproductive Health, and Radiology and Diagnostic Imaging
29. Introduction to the Clinical Laboratory
30. Urinalysis
31. Phlebotomy
32. Hematology
33. Blood Chemistry and Immunology
34. Medical Microbiology
35. Nutrition
36. Emergency Preparedness and Protective Practices
37. Emergency Medical Procedures and First Aid

SECTION 4: Administrative Component
38. The Medical Record
39. Patient Reception
40. Medical Office Computerization
41. Telephone Techniques
42. Scheduling Appointments
43. Medical Records Management
44. Written Communications and Mail
45. Managing Practice Finances
46. Medical Coding
47. Medical Insurance
48. Billing and Collections
49. The Medical Assistant as Office Manager
50. Obtaining Employment

Glossary
Index