Study Guide for Kinn's The Administrative Medical Assistant - Elsevier eBook on VitalSource, 14th Edition

• NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to reinforce key foundational knowledge.
• NEW! Expand content covers medical office accounts, collections, banking, and practice management to ensure students have the most up-to-date information on the market.
• NEW! Certification Preparation questions help students focus on certification from the beginning of their studies.
• Comprehensive coverage of all administrative procedures is built from Medical Assisting accreditation standards and competencies.
•  NEW! Streamlined presentation of the material combines chapters in an easier-to-read format.
• Hundreds of practice questions test student knowledge and critical thinking skills with vocabulary review, multiple choice, fill-in-the-blank, and true/false questions.
• Skills practice, workplace applications, and Internet activities promote students’ critical thinking skills.
• Procedure checklists help students track their performance of every procedure included in the textbook.
• Work products allow students to provide documentation of skills mastery for classroom or job-searching requirements.
• Chapter-by-chapter correlation with the textbook makes for easy reference.
• Perforated pages are easily removed for on-the-go study or turn-in assignments and evaluations.

• NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation for practice.
• NEW! Expanded content on medical office accounts, collections, banking, and practice management covers the most dynamic topics in the modern medical office.
• NEW! Certification Preparation questions help you focus on passing the certification exam from Day 1.
• NEW! Expanded and updated sample certification exams help you practice and prepare for certification.
• NEW! Streamlined presentation of the material combines chapters in an easier-to-read format.

PART 1 – Introduction to Medical Assisting 1. The Professional Medical Assistant and the Healthcare Team 2. Therapeutic Communication 3. Legal Principles 4. Healthcare Laws 5. Healthcare Ethics 6. Introduction to Anatomy and Medical Terminology 7. Patient Coaching

PART 2 – Fundamentals of Ambulatory Care Administration 8. Technology 9. Written Communication 10. Telephone Techniques 11. Scheduling Appointments and Patient Processing 12. Health Records 13. Daily Operations and Safety 14. Principles of Pharmacology

PART 3 – Coding and Medical Billing 15. Health Insurance Essentials 16. Diagnostic Coding Essentials 17. Procedural Coding Essentials 18. Medical Billing and Reimbursement Essentials

PART 4 – Advanced Ambulatory Care Administration 19. Patient Accounts and Practice Management 20. Advanced Roles in Administration

PART 5 – Assisting with Medical Specialties 21. Medical Emergencies

PART 6 – Job Seeking 22. Skills and Strategies