The Administrative Dental Assistant, 5th Edition
Paperback
Prime students to master critical thinking, effective communication, and common tasks such as scheduling, record keeping, and insurance processing with The Administrative Dental Assistant, 5th Edition. This complete learning package is used to train dental assistants in a wide variety of settings — from traditional classroom programs to on-the-job training to use as a review tool for practitioners — to become competent administrative assistants in a dental office. As it guides students through the functions of today’s dental business office, they will learn how to organize tasks, complete procedures, and acquire a professional outlook toward dentistry along the way. Supplemented with online study tools for students, instructor lesson-planning and testing resources, and access to Dentrix, this edition features updated artwork and new content on dental office technology, communication and social media, and more.
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Student Workbook for The Administrative Dental Assistant Elsevier eBook on VitalSourceElsevier eBook on VitalSource -
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- NEW and EXPANDED! New content on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing.
- NEW! Images throughout, with a focus on updates in technology.
- UPDATED! Revised artwork throughout the text.
- Ancillary package provides electronic resources that enhance student learning.
- Feature boxes highlight key information and concepts.
- Procedure boxes provide step-by-step instructions on a wide variety of dental office duties.
- Comprehensive coverage and a clear, concise organization provide the information students need to know to manage today’s dental office — in a way that is easy to grasp, regardless of reading level or setting.
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- NEW and EXPANDED! New content on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing.
- NEW! Images throughout, with a focus on updates in technology.
- UPDATED! Revised artwork throughout the text.
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PART I: Introduction to the Dental Profession
1. Orientation to the Dental Profession
2. Dental BasicsPART II: Communication Skills: Principles and Practices
3. Communication Skills and Tools
4. Written Correspondence and Electronic Communication
5. Patient Relations
6. Dental Healthcare Team CommunicationsPART III: Managing Dental Office Systems
7. Computerized Dental Practice
8. Patient Clinical Records
9. Information Management and Security
10. Dental Patient Scheduling
11. Continuing Care Program (Recall or Re-care Systems)
12. Inventory Management
13. Office EquipmentPART IV: Managing Dental Office Finances
14. Financial Arrangement and Collection Procedures
15. Dental Insurance Processing
16. Bookkeeping Procedures: Accounts Payable
17. Bookkeeping Procedures: Accounts ReceivablePART V: Managing Your Career
18. Employment StrategiesGlossary
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