achievements achievements activity activity activity-online activity-online add-circle add-circle add-document add-new-comment add-to-cart add-to-cart add-users add-users airplay alarm alarm-clock alert alert-drug alert-drug alert-outline-circle alert-outline-square alert-outline-square alert-page-not-found alert-page-not-found alert-qsen alert-qsen alert-safety alert-safety alert-solid-circle alert-solid-circle alert-solid-square alert-solid-square alert-tornado alert-tornado alert-triangle alert-triangle alert-unexpected-error alert-unexpected-error alert-unsupported-browser alert-unsupported-browser alerts alerts alignment apple approve-document archive arrow-down arrow-down arrow-left arrow-left arrow-right arrow-right arrow-stat-up arrow-stat-up arrow-up arrow-up article-in-press assessment-activity assessment-activity assignments assignments audio-slides backspace bean bicycle binocular blueprint blueprint book bookmark bookmarkoff bookmarkoff bookmarkon bookmarkon books box bread broccoli bubble-chart bullseye business-man business-phone calculator calendar calendar-empty calendar-empty calendar-not-available calendar-not-available call-center camera camera-film card-collapse card-collapse card-expand card-expand carrot case-study case-study caution charge-battery check check-clipboard checkmark checkmark cheese chefs-hat chevron-down chevron-down chevron-left chevron-left chevron-right chevron-right chevron-up chevron-up chicken-leg circle circle circle-map-view citatonbench cited-by-66 cited-by-99 clinical-trial clinical-trial clipboard-check clipboard-check cloche clock clockwise clockwise close close close-quotes cloud cloud-download cloud-upload clouds coffee coffee coffee-and-cream coffee-and-sugar coffee-bean coffee-can coffee-cups coffee-milk coffee-milk-can coffee-not-available coffee-not-available colander collapse collapse column-left column-middle column-right columns comb comment compare-saved-versions compass computer computer-chip computer-mouse confirmation-outline-circle confirmation-outline-circle confirmation-solid-circle confirmation-solid-circle connection contract cooking-tools countries countries-edit country country-edit couple-of-people create-bibliography credit-card crop crosshair cucumber-slices cup-of-coffee cursor cutlery cycle-question cycle-question cycle-square cycle-square database delete delete-document delivery-van directions discussion discussion dish-washer doc doc-file document-check document-check document-checked document-checked document-csv document-csv document-new document-new document-not-available document-not-available down down-left down-right download drag drag-handle drag-handle drinking drop duplicate-document dvd-player earbuds ebook ebook ebook-reading ebook-reading edit edit education-history egg egg-timer eggs eject ellipsis ellipsis-open email empowering-knowledge emtree-taxonomy-browser enlarge enlarge epub eraser espresso exam exam exe exe-file expand expand-2 expand-2 export export export-document export-file export-file export-profile-orcid extra-sugar eye eye-care eye-not-visible eye-not-visible eye-visible eye-visible eyedropper failed-outline-circle failed-outline-square failed-solid-circle failed-solid-square fast-forward fax feedback-excited feedback-excited feedback-happy feedback-happy feedback-meh feedback-meh feedback-sad feedback-sad female-face file file filter finger-point-up finger-point-up first-quarter-moon flag flip-tile flip-tile flowchart flowchart fog folder folder-in folder-out folder-solid folder-solid forbidden fork fountain-pen freezer fridge fries fully-charged gear gear gif-file glass-wash globe globe grapes grid group-of-people group-of-researchers hail hand hand hanger hard-drive heart heart heart-solid heart-solid help help-icon help-outline-circle help-solid-circle high-battery home home-institution hospital hot hot-chocolate-and-cream hot-tea hy-hart ice-coffee idea in-progress in-progress inbox info information information-outline-circle information-outline-square information-solid-circle information-solid-square insert-coffee-cups institution institution-edit institution-ranking institutions institutions-edit interactive-case-insights internet journal jpg-file jump-to-first jump-to-first jump-to-last jump-to-last key kitchen-hood-1 kitchen-hood-2 lab-skills lab-skills label laptop latte-macchiato-1 latte-macchiato-2 layers left lemon lesson lesson light-snow lightbulb lightbulb lightning lightning-rain line-charts link list lithograph loading location lock log-in log-out love low-battery male-face man map-location matrix-view measuring-cup medical-cross medium-battery menu menu merge microphone microwave milk-bottle minus mobile-phone mobipocket molecular-models money-bag moon move moving-box moving-box-down moving-box-up mp3-file multiple-layers musical-note nav-collapse nav-collapse nav-expand nav-expand navigate navigate-down navigate-left navigate-right navigate-up neuroimagery new-window new-window newspaper no-editing no-smoking non-solus non-solus not-started not-started note note notebook notifications-disabled office-building onion open-book open-folder open-hand-right open-quotes orange outbox oven page page pan pan-wash paper-shredder paperclip paprika pause pause-hollow pause-hollow pause-solid pause-solid pdf-alternative pdf-download pdf-file pencil performance performance performance-not-available performance-not-available person phone phone-disabled picture pie-chart piggy-bank pill pin pixel pizza pizza-slice pizza-slice-2 pizza-slicer plate-wash plates play play-hollow play-hollow play-solid play-solid plus png-file pointing-left-up pointing-right ppt ppt-2 ppt-2 printer printer-2 publication-set publication-sets radiology rain rainbow rainbow-2 rar-file rationale rationale record recycle-cups redo redo reduce reduce refill refresh remove-document repeat replay research-area research-area-edit research-areas research-areas-edit researcher researcher-profile-needs-action researcher-profile-updated retweet rewind right road rotate rotate rows ruler ruler ruler-rotate ruler-rotate save-file scale-down scale-up scanner schedule schedule screenshot search search-document second-quarter-moon secondary-result selection-panel-add selection-panel-remove send settings share share-2 shiney-glass shopping-cart shower-rain shuffle simulation-nursing simulation-nursing skills-checklist skills-checklist skip-back skip-forward smartphone smoking snow-crystal snow-fall snowfall-2 snowflake sorting-down sorting-down sorting-up sorting-up sound-high sound-low sound-medium sound-off speaker speaker spinner spinner standard standard star star-solid star-solid statistics stats steam stethoscope stop stop-gesture stopwatch stove strawberry study study subject-name-subcategory sugar suitcase sun sun-behind-cloud sunrise sunset syllabus syllabus sync tables tablet tag tea-bag teddy-bear teddy-bear temperature temperature-falling temperature-rising text-file third-quarter-moon thumbs-down thumbs-up timer timer toaster tornado trash txt umbrella umbrella-rain undo undo unlink unlock up up-left up-right upload upwards-line-chart usb user user users users vector ven video-camera video-camera-front video-game view-author-documents virtual-microscope warning warning washing-machine water-cooker webcam wheelchair whisk wind wind-vane woman wrench write-check writing x-axis xls y-axis zip-file zoom-in zoom-out
lms folder add youtube facebook instagram google-plus link linkedin twitter
cover image - Arnold and Boggs's Interpersonal Relationships Elsevier E-Book on VitalSource,1st Edition
ISBN: 9780323763684
Page Count: 592
Imprint: Elsevier
List Price: $55.99

Arnold and Boggs's Interpersonal Relationships Elsevier E-Book on VitalSource, 1st Edition

by Claire Mallette, RN, BScN, MScN, PhD, Olive Yonge, RN, BScN, MEd, PhD, R Psych, Elizabeth C. Arnold, PhD, RN, PMHCNS-BC and Kathleen Underman Boggs, PhD, FNP-CS

Elsevier eBook on VitalSource

cover image - Arnold and Boggs's Interpersonal Relationships Elsevier E-Book on VitalSource,1st Edition
ISBN: 9780323763684
Page Count: 592
Imprint: Elsevier
List Price: $55.99
Was $55.99

Now $53.19

Or $0.00 with a valid access code

Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice.

    • Engaging, comprehensive coverage presents the most current issues and communication concepts.
    • Fully adapted content reflects Canada’s unique health care context and cultural landscape.
    • Canadian statistics, research, references and resources, guidelines, assessment and screening tools, and more are incorporated throughout the text.
    • Canadian cultural and demographic considerations address issues related to race/ethnicity, Indigenous peoples, gender identity, LGBTQ2 community, family composition, recent immigrants, refugees, and vulnerable persons.
    • Engaging with Humility: Authentic Interpersonal Communication in Partnership with Indigenous Peoples chapter increases awareness and knowledge of the impact of colonization on Indigenous peoples, in order to understand and develop practices which respectfully engage in cultural safety and humility through holistic communication with Indigenous peoples and communities.
    • Rich art programme reflects Canada’s cultural diversity in the health care setting.
    • Emphasis on collaborative communication includes related evidence-informed case studies and analysis.
    • Socio-cultural communication competencies coverage discusses how to reduce health disparities and increase health literacy.
    • Questions for Review and Discussion help students practise their reflective analysis skills and provide opportunities for thoughtful review of chapter content.
    • Content on social media and transitional care delivery reflects current practice standards.
    • Simulation exercises enable students to practise, observe, and critically evaluate their professional communication skills in a safe learning environment.
    • Case examples help students learn to develop empathy for patients’ perspectives and needs.
    • Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-patient relationship — all central components of holistic nursing.
    • Nursing, behavioural, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication.
    • Ethical Dilemma boxes with reflection questions at the end of each chapter help students absorb and retain key ethical content throughout the text.
    • Evidence-Informed Nursing Practice boxes in each chapter offer a summary of research findings related to the chapter subject and are intended to strengthen awareness of the link between research and practice.
    • Separate chapters on communication across the lifespan highlight crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery.
  • Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centred Relationships and Communication

    1. Historical Perspectives and Contemporary Dynamics

    2. Clarity and Safety in Communication

    3. Professional Guides for Nursing Communication

    4. Critical Judgement: Critical Thinking and Ethical Decision Making

    Part II: Essential Communication Competencies

    5. Developing Patient Centred Communication Skills

    6. Variation in Communication Styles

    7. Intercultural Communication

    8. Communicating in Groups

    Part III: Relationship Skills in Health Communication

    9. Self-Concept in Professional Interpersonal Relationships

    10. Developing Patient Centred Therapeutic Relationships

    11. Bridges and Barriers in Therapeutic Relationships

    12. Communicating with Families

    Part IV: Communication for Health Promotion and Disease Prevention

    13. Resolving Conflicts Between Nurse and Patient

    14. Communication Strategies for Health Promotion and Disease Prevention

    15. Communication in Health Teaching and Coaching

    16. Communication in Stressful Situations

    Part V: Accommodating Patients with Special Communication Needs

    17. Communicating with Patients Experiencing Communication Deficits

    18. Communicating with Children

    19. Communicating with Older Adults

    20. Communicating with Patients in Crisis

    21. Communication in Palliative Care

    Part VI: Collaborative Professional Communication

    22. Role Relationship Communication within Nursing

    23. Interprofessional Communication

    24. Communicating for Continuity of Care

    25. Documentation in Health Information Technology Systems

    26. Health and Communication Technology

    27. NEW chapter on professional communication skills vis-à-vis Indigenous community. Chapter title and placement TBD.

  • Claire Mallette, RN, BScN, MScN, PhD, Associate Professor, School of Nursing, York University, Toronto, ON, Olive Yonge, RN, BScN, MEd, PhD, R Psych, Professor, Faculty of Nursing, University of Alberta, Edmonton, AB, Elizabeth C. Arnold, PhD, RN, PMHCNS-BC, Associate Professor of Nursing, Retired, University of Maryland, Baltimore, MD; Family Nurse Psychotherapist, Montgomery Village, MD and Kathleen Underman Boggs, PhD, FNP-CS, Family Nurse Practitioner; Associate Professor Emeritus, College of Health and Human Services, University of North Carolina at Charlotte, Charlotte, North Carolina.
Was $55.99

Now $53.19

Or $0.00 with a valid access code