activity activity add-circle add-circle add-document add-new-comment add-to-cart add-to-cart add-users add-users airplay alarm alarm-clock alert alert-drug alert-drug alert-outline-circle alert-outline-square alert-outline-square alert-qsen alert-qsen alert-safety alert-safety alert-solid-circle alert-solid-circle alert-solid-square alert-solid-square alert-tornado alert-tornado alert-unexpected-error alert-unexpected-error alert-unsupported-browser alert-unsupported-browser alignment apple approve-document archive arrow-down arrow-left arrow-right arrow-stat-up arrow-stat-up arrow-up article-in-press assessment-activity assessment-activity assignments assignments audio-slides backspace bicycle binocular blueprint blueprint book bookmark bookmarkoff bookmarkoff bookmarkon bookmarkon books box bubble-chart bullseye business-man business-phone calculator calendar calendar-empty calendar-empty calendar-not-available calendar-not-available call-center camera camera-film card-collapse card-collapse card-expand card-expand carrot case-study case-study caution charge-battery check-clipboard checkmark checkmark chevron-down chevron-down chevron-left chevron-left chevron-right chevron-right chevron-up chevron-up circle circle circle-map-view citatonbench clinical-trial clinical-trial clock clockwise clockwise close close close-quotes cloud cloud-download cloud-upload clouds coffee coffee coffee-bean coffee-not-available coffee-not-available colander collapse collapse column-left column-middle column-right columns comb comment compare-saved-versions compass computer computer-mouse confirmation-outline-circle confirmation-outline-circle confirmation-solid-circle confirmation-solid-circle connection contract countries-edit countries country-edit couple-of-people create-bibliography credit-card crop cursor cycle-question cycle-question cycle-square cycle-square database delete-document directions discussion discussion doc doc-file document-check document-check document-checked document-checked document-csv document-csv document-new document-new document-not-available document-not-available down-left down-right download drag drop duplicate-document dvd-player ebook ebook ebook-reading ebook-reading edit edit education-history eject ellipsis ellipsis-open elsevier elsevier email empowering-knowledge emtree-taxonomy-browser epub eraser exam exam exe-file expand expand-2 expand-2 export-document export-profile-orcid eye-care eye-not-visible eye-not-visible eye-visible eye-visible facebook facebook failed-outline-circle failed-outline-square failed-solid-circle failed-solid-square fast-forward fax feedback-excited feedback-excited feedback-happy feedback-happy feedback-meh feedback-meh feedback-sad feedback-sad female-face file file filter finger-point-up finger-point-up flag flip-tile flip-tile flowchart flowchart folder folder-in folder-out folder-solid folder-solid forbidden fork fountain-pen fully-charged gif-file globe globe grid group-of-people group-of-researchers hand hand hard-drive heart heart heart-solid heart-solid help-outline-circle help-solid-circle high-battery home home-institution hospital hot hot-tea hy-hart idea in-progress in-progress inbox information-outline-circle information-outline-square information-solid-circle information-solid-square institution institution-edit institution-ranking institutions institutions-edit interactive-case-insights journal jpg-file jump-to-first jump-to-first jump-to-last jump-to-last key lab-skills lab-skills label laptop layers leaf lesson lesson line-charts link linkedin linkedin list loading location lock log-in log-out low-battery male-face man map-location mastodon mastodon matrix-view measuring-cup medical-cross medium-battery menu menu merge microphone microwave minus mobi-file mobi-file mobile-phone mobipocket molecular-models moon move moving-box moving-box-down moving-box-up mp3-file multiple-layers musical-note nav-collapse nav-collapse nav-expand nav-expand navigate neuroimagery newspaper no-editing no-smoking non-solus non-solus not-started not-started note note notebook notifications-disabled office-building open-book open-folder open-hand-right open-quotes orange outbox paperclip pause-hollow pause-hollow pause-solid pause-solid pdf-alternative pdf-file performance performance performance-not-available performance-not-available person phone phone-disabled picture pie-chart pill pin pixel play-hollow play-hollow play-solid play-solid play-video plus png-file pointing-left-up pointing-right ppt-2 ppt-2 ppt-file ppt-file printer-2 publication-set publication-sets radiology rainbow rainbow-2 rar-file rationale rationale record redo redo remove-document repeat research-area research-area-edit research-areas research-areas-edit researcher researcher-profile-needs-action researcher-profile-updated retweet rewind rotate rotate rows ruler ruler ruler-rotate ruler-rotate save-file scale-down scale-up schedule schedule search search-document secondary-result selection-panel-add selection-panel-remove send settings share share-2 shopping-cart shuffle simulation-nursing simulation-nursing skills-checklist skills-checklist skip-back skip-forward smartphone sort-asc sort-asc sort-default sort-default sort-desc sort-desc sound-high sound-low sound-medium sound-off spinner spinner standard standard star star-solid star-solid statistics stats stethoscope stop stop-gesture stopwatch strawberry study study subject-name-subcategory suitcase sun syllabus syllabus sync tables tablet teddy-bear teddy-bear temperature text-file thumbs-down thumbs-up tornado trash twitter twitter txt-file txt-file undo undo unlink unlock up-left up-right upload upwards-line-chart usb vector video-camera view-author-documents virtual-microscope warning warning webcam wheelchair woman wrench writing x-axis xls-file xls-file y-axis youtube youtube zip-file zoom-in zoom-out
lms folder add youtube facebook instagram google-plus link linkedin twitter
cover image - Arnold and Boggs's Interpersonal Relationships Elsevier E-Book on VitalSource (Retail Access Card),1st Edition
ISBN: 9780323763691
Publication Date: 12-08-2021
Page Count: 592
Imprint: Elsevier
List Price: $55.99

Arnold and Boggs's Interpersonal Relationships Elsevier E-Book on VitalSource (Retail Access Card), 1st Edition

by Claire Mallette, RN, BScN, MScN, PhD, Olive Yonge, RN, BScN, MEd, PhD, R Psych, Elizabeth C. Arnold, PhD, RN, PMHCNS-BC and Kathleen Underman Boggs, PhD, FNP-CS

Elsevier eBook on VitalSource - Access Card

cover image - Arnold and Boggs's Interpersonal Relationships Elsevier E-Book on VitalSource (Retail Access Card),1st Edition
ISBN: 9780323763691
Publication Date: 12-08-2021
Page Count: 592
Imprint: Elsevier
Important note
Please note
This item has low stock levels and may be back-ordered. We'll let you know if it is back-ordered, and you will not be charged until the item ships.

Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses helps students develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures students learn how to apply theory to real-life practice.

    • Engaging, comprehensive coverage presents the most current issues and communication concepts.
    • Fully adapted content reflects Canada’s unique health care context and cultural landscape.
    • Canadian statistics, research, references and resources, guidelines, assessment and screening tools, and more are incorporated throughout the text.
    • Canadian cultural and demographic considerations address issues related to race/ethnicity, Indigenous peoples, gender identity, LGBTQ2 community, family composition, recent immigrants, refugees, and vulnerable persons.
    • Engaging with Humility: Authentic Interpersonal Communication in Partnership with Indigenous Peoples chapter increases awareness and knowledge of the impact of colonization on Indigenous peoples, in order to understand and develop practices which respectfully engage in cultural safety and humility through holistic communication with Indigenous peoples and communities.
    • Rich art programme reflects Canada’s cultural diversity in the health care setting.
    • Emphasis on collaborative communication includes related evidence-informed case studies and analysis.
    • Socio-cultural communication competencies coverage discusses how to reduce health disparities and increase health literacy.
    • Questions for Review and Discussion help students practise their reflective analysis skills and provide opportunities for thoughtful review of chapter content.
    • Content on social media and transitional care delivery reflects current practice standards.
    • Simulation exercises enable students to practise, observe, and critically evaluate their professional communication skills in a safe learning environment.
    • Case examples help students learn to develop empathy for patients’ perspectives and needs.
    • Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-patient relationship — all central components of holistic nursing.
    • Nursing, behavioural, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication.
    • Ethical Dilemma boxes with reflection questions at the end of each chapter help students absorb and retain key ethical content throughout the text.
    • Evidence-Informed Nursing Practice boxes in each chapter offer a summary of research findings related to the chapter subject and are intended to strengthen awareness of the link between research and practice.
    • Separate chapters on communication across the lifespan highlight crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery.
  • Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centred Relationships and Communication

    1. Historical Perspectives and Contemporary Dynamics

    2. Clarity and Safety in Communication

    3. Professional Guides for Nursing Communication

    4. Critical Judgement: Critical Thinking and Ethical Decision Making

    Part II: Essential Communication Competencies

    5. Developing Patient Centred Communication Skills

    6. Variation in Communication Styles

    7. Intercultural Communication

    8. Communicating in Groups

    Part III: Relationship Skills in Health Communication

    9. Self-Concept in Professional Interpersonal Relationships

    10. Developing Patient Centred Therapeutic Relationships

    11. Bridges and Barriers in Therapeutic Relationships

    12. Communicating with Families

    Part IV: Communication for Health Promotion and Disease Prevention

    13. Resolving Conflicts Between Nurse and Patient

    14. Communication Strategies for Health Promotion and Disease Prevention

    15. Communication in Health Teaching and Coaching

    16. Communication in Stressful Situations

    Part V: Accommodating Patients with Special Communication Needs

    17. Communicating with Patients Experiencing Communication Deficits

    18. Communicating with Children

    19. Communicating with Older Adults

    20. Communicating with Patients in Crisis

    21. Communication in Palliative Care

    Part VI: Collaborative Professional Communication

    22. Role Relationship Communication within Nursing

    23. Interprofessional Communication

    24. Communicating for Continuity of Care

    25. Documentation in Health Information Technology Systems

    26. Health and Communication Technology

    27. NEW chapter on professional communication skills vis-à-vis Indigenous community. Chapter title and placement TBD.

  • Claire Mallette, RN, BScN, MScN, PhD, Associate Professor, School of Nursing, York University, Toronto, ON, Olive Yonge, RN, BScN, MEd, PhD, R Psych, Professor, Faculty of Nursing, University of Alberta, Edmonton, AB, Elizabeth C. Arnold, PhD, RN, PMHCNS-BC, Associate Professor of Nursing, Retired, University of Maryland, Baltimore, MD; Family Nurse Psychotherapist, Montgomery Village, MD and Kathleen Underman Boggs, PhD, FNP-CS, Family Nurse Practitioner; Associate Professor Emeritus, College of Health and Human Services, University of North Carolina at Charlotte, Charlotte, North Carolina.
Important note
Please note
This item has low stock levels and may be back-ordered. We'll let you know if it is back-ordered, and you will not be charged until the item ships.