The Simulated Administrative Medical Office - Elsevier eBook on VitalSource, 2nd Edition
Elsevier eBook on VitalSource
Now $43.11
Get hands-on practice with 100 realistic medical office tasks! The Simulated Administrative Medical Office, 2nd Edition walks you through 10 days on the job as an administrative medical assistant working in the front office of a medical practice. Using SimChart for the Medical Office (sold separately), this book simulates the tasks you will perform daily, including appointment scheduling, completion of common forms, correspondence, inventory, telephone messages, and coding and billing. Written by educator and practitioner Julie Pepper, this how-to manual provides a practicum-like experience that will build your confidence in using EHR software and help you succeed in your first job.
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- 100 SimChart for the Medical Office (SCMO) tasks organized into 2 weeks of work each simulate actual office duties, providing practice with patient scheduling, billing, insurance processing, and more. (SCMO sold separately.)
- Case-based format applies all tasks to realistic patient encounters, building students’ critical thinking and problem-solving skills.
- Step-by-step instructions simplify the tasks, helping students learn accuracy and speed within a fast-paced medical office.
- Online forms and documents simulate the office experience and support the electronic workflow.
- Tasks fully align with ABHES and CAAHEP competencies for Medical Assisting.
- Content supports preparation for certification as a Medical Assistant and Certified Electronic Health Records Specialist.
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- NEW! Twice the number of tasks are included and increase in complexity throughout the day and week
- NEW text discussions provide context for on-the-job reference, especially on insurance and coding
- NEW illustrations include realistic patient forms and screen shots
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Introduction
Day One
10 Tasks (covering such topics as risk management, schedule preparation, scheduling appointments and consultations, preparing written communications, and managing records and patient lists)
Day Two
10 Tasks (covering such topics as patient lists, patient reception, appointment scheduling, medical scribing, emergency appointments)
Day Three
10 Tasks (covering such topics as patient referral, medical scribing, insurance claims, communications, and superbills)
Day Four
10 Tasks (covering such topics as appointment requests, correspondence, scheduling, and records management)
Day Five
10 Tasks (covering such topics as medical scribing, posting charges to a superbill, billing and banking procedures, and financial management)
Day Six
10 Tasks (covering such topics as research, meetings, telephone and text messaging, and scheduling)
Day Seven
10 Tasks (covering such topics as insurance claim forms, reception, nursing home services, appointment requests, scheduling surgeries, and medical records management)
Day Eight
10 Tasks (covering such topics as office management, inventory management, appointment requests, and medical scribing)
Day Nine
10 Tasks (covering such topics as patient registrations, medical coding, and the health history form)
Day Ten
10 Tasks (covering such topics as EHR information, dashboards, and features) -
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Ways of Reading
- The appearance of the text and page layout can be modified according to the capabilities of the reading system (font family and font size, spaces between paragraphs, sentences, words, and letters, as well as color of background and text)
- This e-publication is accessible to the full extent that the file format and types of content allow, on a specific reading device, by default, without necessarily including any additions such as textual descriptions of images or enhanced navigation
- All content can be read as read aloud speech or dynamic braille
- Has alternative text descriptions for images
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Conformance
- The publication contains a conformance statement that it meets the EPUB Accessibility 1.1, WCAG 2.1, Level AA standard. Please see https://bornaccessible.benetech.org/certified-publishers/ for further details of our compatibility testing.
- The certifier's credential is https://bornaccessible.benetech.org/certified-publishers/
- For detailed accessibility information, see Elsevier's website at https://www.elsevier.com/about/accessibility
- For queries regarding accessibility information, contact [email protected]
- The publication was certified on 24-03-2026
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Navigation
- Table of contents to all chapters of the text via links
- Elements such as headings, tables, etc. for structured navigation
- Page list to go to pages from the print source version
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Rich Content
- Information-rich images are described by extended descriptions
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Hazards
- The publication contains no hazards
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Product Content
- Content includes any type of illustrations.
- The primary content is text.
- Content includes maps and/or other cartographic content.
- Content includes a significant number of actionable (clickable) web links to external content, downloadable resources, supplementary material, etc.
- Content includes a significant number of actionable (clickable) cross-references, hyperlinked notes and annotations, or with other actionable links between largely textual elements (e.g., quiz/test questions, 'choose your own ending', etc.).
- Content includes photographs, whether in a plate section / insert or not.
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- Content includes images displayed in a specific order for the purpose of graphic storytelling or giving information (e.g. graphic novels, comics and manga). May include text integrated into the image (as speech and thought bubbles, textual 'sound' effects, captions etc.).
- Content includes text within images, including text-as-text embedded in diagrams, charts, or within images containing speech balloons, thought bubbles, captions, etc.
- Content includes visual content that is purely decorative and is not necessary to understanding of the content.
- At least some text - including text within other images - is 'text as an image' (i.e., a picture of text).
- Product includes actionable (clickable) links to external interactive content.
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Legal Considerations
- No information is available
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Additional Accessibility Information
- Content is enhanced with ARIA roles to optimize organization and facilitate navigation
- Page breaks included from the original print source
- For readers with color vision deficiency, use of color (e.g., in diagrams, graphics and charts, in prompts, or on buttons inviting a response) is not the sole means of graphical distinction or of conveying information
- The body text is presented with a contrast ratio of at least 4.5:1 (or 3:1 for large/heading text)
- Ultra-high contrast between text and background
- E-publication includes basic navigation (usually less detailed than TOC-based navigation)
- Where links, controls or buttons are included in the content, the purpose or functionality of each link, control or button is apparent from the associated text alone - or where it is unclear, separate link, control or button descriptions are provided
- All (or substantially all) textual matter is arranged in a single logical reading order (including text that is visually presented as separate from the main text flow, e.g., in boxouts, captions, tables, footnotes, endnotes, citations, etc.). Non-textual content is also linked from within this logical reading order. (Purely decorative non-text content can be ignored).
- Where interactive content is included in the product, controls are provided (e.g., for speed, pause and resume, reset) and labelled to make their use clear.
- The language of the text has been specified (e.g., via the HTML or XML lang attribute) to optimise text-to-speech (and other alternative renderings), both at the whole document level and, where appropriate, for individual words, phrases or passages in a different language.
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Ways of Reading
