
Arnold and Boggs's Interpersonal Relationships - Binder Ready, 1st Edition
Binder Ready
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Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centred Relationships and Communication
1. Historical Perspectives and Contemporary Dynamics
2. Clarity and Safety in Communication
3. Professional Guides for Nursing Communication
4. Critical Judgement: Critical Thinking and Ethical Decision Making
Part II: Essential Communication Competencies
5. Developing Patient Centred Communication Skills
6. Variation in Communication Styles
7. Intercultural Communication
8. Communicating in Groups
Part III: Relationship Skills in Health Communication
9. Self-Concept in Professional Interpersonal Relationships
10. Developing Patient Centred Therapeutic Relationships
11. Bridges and Barriers in Therapeutic Relationships
12. Communicating with Families
Part IV: Communication for Health Promotion and Disease Prevention
13. Resolving Conflicts Between Nurse and Patient
14. Communication Strategies for Health Promotion and Disease Prevention
15. Communication in Health Teaching and Coaching
16. Communication in Stressful Situations
Part V: Accommodating Patients with Special Communication Needs
17. Communicating with Patients Experiencing Communication Deficits
18. Communicating with Children
19. Communicating with Older Adults
20. Communicating with Patients in Crisis
21. Communication in Palliative Care
Part VI: Collaborative Professional Communication
22. Role Relationship Communication within Nursing
23. Interprofessional Communication
24. Communicating for Continuity of Care
25. Documentation in Health Information Technology Systems
26. Health and Communication Technology
27. NEW chapter on professional communication skills vis-à-vis Indigenous community. Chapter title and placement TBD.
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Claire Mallette, RN, BScN, MScN, PhD, Associate Professor, School of Nursing, York University, Toronto, ON, Olive Yonge, RN, BScN, MEd, PhD, R Psych, Professor, Faculty of Nursing, University of Alberta, Edmonton, AB, Elizabeth C. Arnold, PhD, RN, PMHCNS-BC, Associate Professor of Nursing, Retired, University of Maryland, Baltimore, MD; Family Nurse Psychotherapist, Montgomery Village, MD and Kathleen Underman Boggs, PhD, FNP-CS, Family Nurse Practitioner; Associate Professor Emeritus, College of Health and Human Services, University of North Carolina at Charlotte, Charlotte, North Carolina.