activity activity add-circle add-circle add-document add-new-comment add-to-cart add-to-cart add-users add-users airplay alarm alarm-clock alert alert-drug alert-drug alert-outline-circle alert-outline-square alert-outline-square alert-qsen alert-qsen alert-safety alert-safety alert-solid-circle alert-solid-circle alert-solid-square alert-solid-square alert-tornado alert-tornado alert-unexpected-error alert-unexpected-error alert-unsupported-browser alert-unsupported-browser alignment apple approve-document archive arrow-down arrow-left arrow-right arrow-stat-up arrow-stat-up arrow-up article-in-press assessment-activity assessment-activity assignments assignments audio-slides backspace bicycle binocular blueprint blueprint book bookmark bookmarkoff bookmarkoff bookmarkon bookmarkon books box bubble-chart bullseye business-man business-phone calculator calendar calendar-empty calendar-empty calendar-not-available calendar-not-available call-center camera camera-film card-collapse card-collapse card-expand card-expand carrot case-study case-study caution charge-battery check-clipboard checkmark checkmark chevron-down chevron-down chevron-left chevron-left chevron-right chevron-right chevron-up chevron-up circle circle circle-map-view citatonbench clinical-trial clinical-trial clock clockwise clockwise close close close-quotes cloud cloud-download cloud-upload clouds coffee coffee coffee-bean coffee-not-available coffee-not-available colander collapse collapse column-left column-middle column-right columns comb comment compare-saved-versions compass computer computer-mouse confirmation-outline-circle confirmation-outline-circle confirmation-solid-circle confirmation-solid-circle connection contract countries-edit countries country-edit couple-of-people create-bibliography credit-card crop cursor cycle-question cycle-question cycle-square cycle-square database delete-document directions discussion discussion doc doc-file document-check document-check document-checked document-checked document-csv document-csv document-new document-new document-not-available document-not-available down-left down-right download drag drop duplicate-document dvd-player ebook ebook ebook-reading ebook-reading edit edit education-history eject ellipsis ellipsis-open elsevier elsevier email empowering-knowledge emtree-taxonomy-browser epub eraser exam exam exe-file expand expand-2 expand-2 export-document export-profile-orcid eye-care eye-not-visible eye-not-visible eye-visible eye-visible facebook facebook failed-outline-circle failed-outline-square failed-solid-circle failed-solid-square fast-forward fax feedback-excited feedback-excited feedback-happy feedback-happy feedback-meh feedback-meh feedback-sad feedback-sad female-face file file filter finger-point-up finger-point-up flag flip-tile flip-tile flowchart flowchart folder folder-in folder-out folder-solid folder-solid forbidden fork fountain-pen fully-charged gif-file globe globe grid group-of-people group-of-researchers hand hand hard-drive heart heart heart-solid heart-solid help-outline-circle help-solid-circle high-battery home home-institution hospital hot hot-tea hy-hart idea in-progress in-progress inbox information-outline-circle information-outline-square information-solid-circle information-solid-square institution institution-edit institution-ranking institutions institutions-edit interactive-case-insights journal jpg-file jump-to-first jump-to-first jump-to-last jump-to-last key lab-skills lab-skills label laptop layers leaf lesson lesson line-charts link linkedin linkedin list loading location lock log-in log-out low-battery male-face man map-location mastodon mastodon matrix-view measuring-cup medical-cross medium-battery menu menu merge microphone microwave minus mobi-file mobi-file mobile-phone mobipocket molecular-models moon move moving-box moving-box-down moving-box-up mp3-file multiple-layers musical-note nav-collapse nav-collapse nav-expand nav-expand navigate neuroimagery newspaper no-editing no-smoking non-solus non-solus not-started not-started note note notebook notifications-disabled office-building open-book open-folder open-hand-right open-quotes orange outbox paperclip pause-hollow pause-hollow pause-solid pause-solid pdf-alternative pdf-file performance performance performance-not-available performance-not-available person phone phone-disabled picture pie-chart pill pin pixel play-hollow play-hollow play-solid play-solid play-video plus png-file pointing-left-up pointing-right ppt-2 ppt-2 ppt-file ppt-file printer-2 publication-set publication-sets radiology rainbow rainbow-2 rar-file rationale rationale record redo redo remove-document repeat research-area research-area-edit research-areas research-areas-edit researcher researcher-profile-needs-action researcher-profile-updated retweet rewind rotate rotate rows ruler ruler ruler-rotate ruler-rotate save-file scale-down scale-up schedule schedule search search-document secondary-result selection-panel-add selection-panel-remove send settings share share-2 shopping-cart shuffle simulation-nursing simulation-nursing skills-checklist skills-checklist skip-back skip-forward smartphone sort-asc sort-asc sort-default sort-default sort-desc sort-desc sound-high sound-low sound-medium sound-off spinner spinner standard standard star star-solid star-solid statistics stats stethoscope stop stop-gesture stopwatch strawberry study study subject-name-subcategory suitcase sun syllabus syllabus sync tables tablet teddy-bear teddy-bear temperature text-file thumbs-down thumbs-up tornado trash twitter twitter txt-file txt-file undo undo unlink unlock up-left up-right upload upwards-line-chart usb vector video-camera view-author-documents virtual-microscope warning warning webcam wheelchair woman wrench writing x-axis xls-file xls-file y-axis youtube youtube zip-file zoom-in zoom-out
lms folder add youtube facebook instagram google-plus link linkedin twitter
cover image - Notes in Urgent Care A Course Companion and Practical Guide - Elsevier E-Book on VitalSource (Retail Access Card),1st Edition
ISBN: 9780323884112
Publication Date: 03-09-2023
Page Count: 160
Imprint: Elsevier
List Price: $39.99

Notes in Urgent Care A Course Companion and Practical Guide - Elsevier E-Book on VitalSource (Retail Access Card), 1st Edition


Elsevier eBook on VitalSource - Access Card

cover image - Notes in Urgent Care A Course Companion and Practical Guide - Elsevier E-Book on VitalSource (Retail Access Card),1st Edition
ISBN: 9780323884112
Publication Date: 03-09-2023
Page Count: 160
Imprint: Elsevier
Important note
Please note
This item has low stock levels and may be back-ordered. We'll let you know if it is back-ordered, and you will not be charged until the item ships.
    • Suitable as a study aid for the Royal College of Surgeons of Edinburgh’s Diploma in Urgent Medical Care
    • Clinical information condensed into a concise, easily accessible and relevant format
    • Urgent conditions broken down by specialty
    • Useful tips for working in urgent medical care systems, using technology, risk management and human factors
  • Acknowledgements

    Symbols and abbreviations



    Working in Urgent Medical Care Systems

    The development of urgent care systems - a brief history

    The development of urgent care systems - challenges

    The development of urgent care systems - evolving solutions

    Alternative urgent care models

    The evolution of urgent care workforces

    Patient choice and behaviour

    UUC operational environments

    NHS 111 services

    GP out of hours services

    Working in multi-disciplinary teams

    999 call handling and dispatch

    (The functions of urgent care)

    The characteristics of good and bad urgent care services

    Working effectively with acute and urgent care services

    Providing support to urgent care staff

    Supporting workers after traumatic events

    Using Technology in Urgent Medical Care

    Definitions and meanings

    Drivers for change - overview

    Drivers for change - system

    Drivers for change - individual

    Future technology

    Relevance of health technology in UUC settings

    What is an Urgent Treatment Centre?

    Example near-patient investigations

    Use of PPE

    Indwelling catheters

    Hand decontamination

    Remote care and monitoring


    Managing Safe Dispositions

    Role and responsibilities of the referring clinician

    Factors influencing referral decisions

    Factors influencing risk-based decision-making

    Decision-making and referral in remote consultation

    Remote consultations - safeguarding considerations

    Supportive care and avoiding admissions

    Compulsory mental health admission

    The Mental Capacity Act (MCA) 2005

    Assessment of capacity

    Deprivation of liberty safeguards (DoLS)

    Child safeguarding

    Adult safeguarding

    Raising concerns

    Whistle blowing


    Domestic violence and abuse

    Human trafficking

    Modern slavery

    Female genital mutilation

    Patient transfer and transport

    Role of clinicians in transfers

    The ambulance response programme

    Risk Management and Urgent Care Preparedness

    Hazard and risk

    Risk management and system design in the context of urgent care

    Learning from significant event analysis (SEA) and serious untoward incidents (SUIs)

    Principles of emergency preparedness, response and recovery

    The role of urgent care services in relation to a major incident

    Management of major incident situations

    The psychological needs of those involved in a major incident

    Business continuity relevant to urgent care services

    Human Factors

    Human factors in healthcare and patient safety

    The swiss cheese model

    The SHEEP model

    The WHO surgical safety checklist

    Crew resource management

    Cognitive bias

    Decision-making in urgent care

    Communication within and between teams (CHANGE)



    Bad leadership

    Managing fatigue and stress

    Error investigation and management

    Root cause analysis

    Operational Performance

    Local and national operational guidance

    Settings for patient care

    Urgent Treatment Centres

    Professional roles in urgent care

    Communication with colleagues and patients

    Communication with routine healthcare providers

    Consultation models

    Monitoring the delivery of patient care


    Applying principles of equality and diversity


    Emergency and Time-Critical Conditions


    Cardiac arrest




    Status epilepticus


    Symptom Management

    2WW considerations

    Acute abdominal pain

    Chest pain




    Shortness of breath


    2WW considerations

    Breast lump


    End of Life Care

    General considerations

    Managing EOL symptoms



    Acute coronary syndromes - unstable angina / NSTEMI

    Acute coronary syndromes - STEMI

    Aortic dissection

    Brady and tachy-arrythmias

    Electrical Injury

    Left ventricular failure / pulmonary oedema


    Uncontrolled atrial fibrillation

    Uncontrolled hypertension


    Acute dental and gum Infection




    Ear Nose and Throat

    Bell’s palsy

    Loss of hearing

    Otitis externa

    Otitis media


    TMJ dysfunction



    Endocrine, Haematology & Metabolic

    2WW considerations

    Addisonian crisis

    Hyperglcaemic crisis






    Thyrotoxic crisis

    Gastroenterology and General Surgery

    2WW considerations

    Acute appendicitis

    Acute cholecystitis

    Acute pancreatitis

    Anal pain




    GI bleed - lower

    GI bleed - upper



    Intestinal obstruction

    Peptic ulcer

    Mental Health

    Mental health assessment

    Mental health symptoms and signs

    Psychological therapies


    Other anxiety-type disorders

    Chronic stress


    Drugs for treating depression


    Schizophrenia and mania

    Acute delirium


    Eating disorders

    Other psychological conditions

    Musculoskeletal including Trauma

    Olecranon bursitis


    2WW considerations

    Acute confusional state / delerium

    First fit



    Status epilepticus

    Stroke / CVA

    Subarachnoid haemorrhage


    Obstetrics and Gynaecology

    2WW considerations

    Abnormal vaginal bleeding

  • Martin McGrath, FFMLM MBChB DCH DAvMed DipUMC DipIMC RCSEd MRCGP MRAeS MA, Clinical Director, Rockingham Forest Primary Care Network, Harborough, England, United Kingdom
Important note
Please note
This item has low stock levels and may be back-ordered. We'll let you know if it is back-ordered, and you will not be charged until the item ships.