Equip students with the skills needed to successfully manage a modern dental practice! Practice Management for the Dental Team, 10th Edition, is a comprehensive, one-stop resource that presents practical information on everything from managing patients to running the business. This unique text covers a wide range of dental office skills which are mapped to the Dental Assisting National Board (DANB) test blueprint, including technology, communications, appointment setting, dental charting, business office procedures, financial arrangements, and more! New to this edition are workbook exercises at the end of the text that allow students to learn the material and then practice it with review questions and practical exercises.In addition, this is the only product on the market that includes Eaglesoft® screen shots and practice management software for a fully realistic office experience.
NEW!Workbook exercises at the end of the textbook make this a 2-for-1 product that allows students to learn the material and then practice it with review questions and practical exercises, including Eaglesoft® activities
Updated illustrations and photos provide examples of the latest office equipment and tools
Comprehensive coverage addresses all aspects of the business of managing a dental practice, with an emphasis on the role of each member of the dental team
Complete learning package features Patterson Eaglesoft® screen shots, Q&A exercises, and practice management software
Abundant practice opportunities, including chapter review questions and Evolve practice quizzes, help prepare students for board exams and the clinical setting
Workbook section includes an abundance of opportunities for content application, from assessment questions to case scenarios with more in-depth focus on concept/knowledge application
Art program includes modern illustrations and photographs of today’s office environment, tools, and equipment
New! Updated content throughout, including but not limited to abdominal compartment syndrome, halitosis, hyperadrenocorticism, hypoadrenocorticism, diabetes mellitus, drug formulary, cachexia and sarcopenia
NEW! Quality artwork throughout to correspond to new and revised content, as well as replacement photos/illustrations demonstrating modern techniques and equipment
NEW! Updated client handouts, client consent forms, and videos online available with new print purchase
PART I DENTISTRY AS A BUSINESS 1. The Dental Team in the Business of Dentistry 2. Dental Team Management 3. Patient Management 4. Legal and Ethical Issues in the Dental Business Office 5. information Technology in the Business Office 6. Business Office Design and Equipment Placement
PART II COMMUNICATION MANAGEMENT 7. Working with Dental Office Documents 8. Business Record Storage 9. Written Communications 10. Telecommunications
PART III BUSINESS OFFICE SYSTEMS 11. Appointment Management Systems 12. Inventory Systems and Supply Ordering 13. Recall Systems 14. Third-Party Reimbursement and Coding 15. Financial Systems: Accounts Receivable 16. Additional Financial Systems 17. Infection Prevention and Control and Care of Hazardous Materials
PART IV THE DENTAL ASSISTANT AND THE WORKPLACE 18. Planning and Managing Your Career Path
Appendices A. Composition Basics B. Numbers C. Prefixes and Suffixes D. Abbreviations E. Dental Terminology
Betty Ladley Finkbeiner, CDA-Emeritus, BS, MS, Faculty Emeritus, Washtenaw Community College, Ann Arbor, MI, USA, Charles Allan Finkbeiner, BS, MS, Emeritus Faculty, Washtenaw Community College, Ann Arbor, Michigan, USA and Leslie Koberna, BSDH, MPH/HSA, PhD, Clinical Professor Emeritus, Dental Hygiene Program, Texas Woman's University, Denton, Texas
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