cover image - Arnold and Boggs's Interpersonal Relationships: Professional Communication Skills for Canadian Nurses - Elsevier E-Book on VitalSource, 2nd Edition
ISBN: 9780443284526
Copyright: 2027
Page Count: 586
Imprint: Elsevier
List Price: $59.99

Arnold and Boggs's Interpersonal Relationships: Professional Communication Skills for Canadian Nurses - Elsevier E-Book on VitalSource, 2nd Edition

by Claire Mallette, RN, BScN, MScN, PhD and Olive Yonge, RN, BScN, MEd, PhD, R Psych

Elsevier eBook on VitalSource

cover image - Arnold and Boggs's Interpersonal Relationships: Professional Communication Skills for Canadian Nurses - Elsevier E-Book on VitalSource, 2nd Edition
ISBN: 9780443284526
Copyright: 2027
Page Count: 586
Imprint: Elsevier
List Price: $59.99
Not Yet Available
Most review copies are eBooks – how fast!
A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
Coming Soon!
Expected availability date: 03-20-2026
Important note
This is a Faculty Product!
Any student who attempts to request a review copy will be reported to the school's faculty and administration.
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Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses, 2nd Edition, helps your students develop essential skills for communicating effectively with patients, families, and colleagues to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures your students are prepared to apply theory to real-life practice.
    • NEW! Updated Canadian statistics, research, references and resources, guidelines, assessment and screening tools, and more are incorporated throughout the text
    • NEW! Reorganized chapters clearly divide information into Concepts and Applications sections
    • NEW! Navigating Epistemic Racism case study written by graduate studies nurses enhances the Engaging with Humility chapter
    • NEW! Updated art programme helps illustrate and visually reinforce understanding of complex theories
    • EXPANDED! Coverage of Canada’s unique health care context and cultural landscape includes even greater examples reflecting Canada's culture and diversity
    • UPDATED! Thoroughly revised content presents the most current issues and communication concepts
    • This title is also available in Sherpath! Sold separately, this innovative teaching and learning technology offers interactive course content and resources that streamline class preparation and assessment and give students personalized help to reach their learning goals. Sherpath fully includes the ebook of this title for all-in-one digital course delivery
    • Canadian cultural and demographic considerations address issues related to race/ethnicity, Indigenous peoples, gender identity, 2SLGBTQ2I+ community, family composition, recent immigrants, refugees, and vulnerable persons
    • Socio-cultural communication competencies coverage discusses how to reduce health disparities and increase health literacy
    • Questions for Review and Discussion help students practise their reflective analysis skills and provide opportunities for thoughtful review of chapter content
    • Simulation exercises enable students to practise, observe, and critically evaluate their professional communication skills in a safe learning environment
    • Case examples help students learn to develop empathy for patients’ perspectives and needs
    • Emphasis on collaborative communication includes related evidence-informed case studies and analysis
    • Content on social media and transitional care delivery reflects current practice standards
    • Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-patient relationship — all central components of holistic nursing
    • Nursing, behavioural, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication
    • Evidence-Informed Nursing Practice boxes in each chapter offer a summary of research findings related to the chapter subject and are intended to strengthen awareness of the link between research and practice
    • Ethical Dilemma boxes with reflection questions at the end of each chapter help students absorb and retain key ethical content throughout the text
    • Separate chapters on communication across the lifespan highlight crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery
    • Engaging with Humility: Authentic Interpersonal Communication in Partnership with Indigenous Peoples chapter increases awareness and knowledge of the impact of colonization on Indigenous Peoples to help students understand and develop practices which respectfully engage in cultural safety and humility through holistic communication with Indigenous Peoples and communities
    • NEW! Updated Canadian statistics, research, references and resources, guidelines, assessment and screening tools, and more are incorporated throughout the text
    • NEW! Reorganized chapters clearly divide information into Concepts and Applications sections
    • NEW! Navigating Epistemic Racism case study written by graduate studies nurses enhances the Engaging with Humility chapter
    • NEW! Updated art programme helps illustrate and visually reinforce understanding of complex theories
    • EXPANDED! Coverage of Canada’s unique health care context and cultural landscape includes even greater examples reflecting Canada's culture and diversity
    • UPDATED! Thoroughly revised content presents the most current issues and communication concepts
  • Part I: Theoretical Foundations and Contemporary Dynamics in Person-Centred Relationships and Communication
    1. Historical Perspectives and Contemporary Dynamics
    2. Clarity and Safety in Communication
    3. Professional Guides for Nursing Communication
    4. Critical Thinking, Ethical Reasoning, and Clinical Decision Making

    Part II: Essential Communication Competencies
    5. Developing Person-Centred Communication Skills
    6. Variation in Communication Styles
    7. Cultural Contexts and Communication
    8. Engaging with Humility: Authentic Interpersonal Communication in Partnership with Indigenous Peoples
    9. Communicating in Groups

    Part III: Relationship Skills in Health Communication
    10. Self-Concept in Professional Interpersonal Relationships
    11. Developing Person-Centred Therapeutic Relationships
    12. Bridges and Barriers in Therapeutic Relationships
    13. Communicating with Families

    Part IV: Communication for Health Promotion and Disease Prevention
    14. Resolving Conflicts Between Nurse and People Receiving Care
    15. Communication Strategies for Health Promotion, Health Protection, and Disease Prevention
    16. Communication in Health Teaching and Coaching
    17. The Influence of Stress on Communication

    Part V: Accommodating People with Special Communication Needs
    18. Communicating with People with Communication Disorders
    19. Communicating with Children
    20. Communicating with Older Adults
    21. Communicating with People in Crisis
    22. Communication Approaches in Palliative Care

    Part VI: Collaborative Professional Communication
    23. Role Relationship Communication within Nursing
    24. Interprofessional Communication
    25. Communicating for Continuity of Care
    26. e-Documentation in Health Information Technology Systems
    27. Digital Health and Communication Technology
  • Claire Mallette, RN, BScN, MScN, PhD, Associate Professor and Director, School of Nursing, York University, Toronto, ON. Canada and Olive Yonge, RN, BScN, MEd, PhD, R Psych, Distinguished University Professor Emeritus, Faculty of Nursing, University of Alberta, Edmonton, AB, Canada
Not Yet Available
Most review copies are eBooks – how fast!
A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
Coming Soon!
Expected availability date: 03-20-2026
Important note
This is a Faculty Product!
Any student who attempts to request a review copy will be reported to the school's faculty and administration.
Technical Support
Contact your Elsevier Sales Rep to learn more about adopting this product