Communication in Nursing - Elsevier eBook on VitalSource, 10th Edition
Elsevier eBook on VitalSource
Immerse your nursing students in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 10th Edition adopts a uniquely practical and personal approach to the demands of today’s nursing practice, providing extensive examples, exercises, and techniques that help students apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes your students beyond theory to show them how to understand important concepts and use communication as a tool to limit stress in their nursing practice. The 10th edition includes an emphasis on holistic self-care of the nurse, a new Confronting Bullying and Incivility with Honesty and Respect chapter, a new appendix mapping the AACN® Essentials domains to the text objectives, and case studies for the Next-Generation NCLEX® (NGN). In addition, the latest information on the topics of mindfulness, resilience, and interprofessional communication highlight the importance of implementing these tools in practice.
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- REVISED! Chapter updates include practical strategies to convey and sustain caring in digital settings in the Navigating the Expanding World of Digital Communication chapter and discussions on Watson’s Caring Theory in the Caring Communications with Clients and Colleagues whose Behaviors are Challenging chapter.
- Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.
- Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, providing moments of relief from serious topics and revealing "a-ha" moments when theory becomes linked to practice.
- Discussion of the importance of interprofessional education and communication in the healthcare environment has been included.
- Exercises in each chapter, including reflective journaling, remediation, online and group activities, discussion topics, and more, help facilitate various learning types.
- "Active Learning" feature in every chapter promotes active, goal-directed reading.
- End-of-chapter exercises titled Practicing (followed by the title of the chapter) provide specific opportunities for you to master techniques discussed in the chapter and hone your communication skills.
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- NEW! Emphasis on the holistic self-care of the nurse includes Self-Care Nudge content in the narrative and new Simplify and Deepen boxes.
- NEW! Case studies for the Next-Generation NCLEX® in relevant chapters challenge you to apply clinical judgment to nursing communication scenarios.
- NEW! Confronting Bullying and Incivility with Honesty and Respect chapter helps you learn how to approach these difficult situations and respond in an honest and respectful manner.
- NEW! Three new appendices provide mapping of the AACN® Essentials to the text, a holistic self-care assessment, and the answer key for Next-Generation NCLEX® case studies.
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Part 1 Packing Your Bags for the Journey of Caring, Assertive, Responsible Communication
1 Responsible, Assertive, Caring Communication in Nursing
2 The Client–Nurse Relationship: A Helping Relationship
3 Starting with YOU: Understanding yourself to build a foundation for learning
4 Solving Problems Together
5 Understanding Each Other: Communication and Culture
Part 2 Honoring Your Fellow Travelers along the Journey
6 Demonstrating Warmth
7 Showing Respect
8 Being Genuine
9 Being Empathetic
10 Using Self-Disclosure
11 Being Specific
12 Asking Questions
13 Expressing Opinions
14 Using Humor
15 Embracing the Spiritual Journey of Healthcaring: Meaning Making
Part 3 Developing Road-Worthy Practices along the Journey
16 Requesting Support
17 Overcoming Evaluation Anxiety
18 Working with Feedback
19 Using Relaxation Techniques
20 Incorporating Imagery in Professional Practice and Self Care
21 Incorporating Positive Self-Talk
22 Learning to Work Together in Groups
23 Navigating the Expanding World of Digital Communication
Part 4 Embracing the Transformative Process of the Journey
24 Learning Confrontation Skills
25 Refusing Unreasonable Requests
26Communicating Assertively and Responsibly with Distressed Clients and Colleagues
27 Communicating Assertively and Responsibly with Aggressive Clients and Colleagues
28 Managing Team Conflict Assertively and Responsibly
29 Communicating at the End of Life
30 Continuing the Commitment to the Journey
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Julia Balzer Riley, RN, MN, AHN-BC, REACE, President, Constant Source Seminars, Ellenton, Florida; Faculty, Sage-ing® International
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