Evolve Resources for Communication in Nursing, 10th Edition

Part 1: Basic Competencies for Communication in Nursing 1. Responsible, Assertive, Caring Communication in Nursing 2. The Client–Nurse Relationship: A Helping Relationship 3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning about Communication4. Solving Problems Together 5. Understanding Each Other: Communication and Culture 6. Demonstrating Warmth 7. Showing Respect 8. Being Genuine 9. Being Empathetic 10. Honoring Professional Boundaries11. Being Specific 12. Asking Questions 13. Expressing Opinions 14. Using Humor 15. Embracing the Spiritual Journey of Health Caring: Meaning Making Part 2: Advanced Competencies for Communication in Nursing 16. Requesting Support 17. Overcoming Evaluation Anxiety 18. Working with Feedback 19. Using Relaxation Techniques to Become More Mindful20. Incorporating Imagery in Professional Practice and Self Care 21. Incorporating Positivity into Life and Work22. Learning to Work Together in Groups 23. Navigating the Complex World of Digital Communication 24. Learning Confrontation Skills 25. Refusing Unreasonable Requests 26. Caring Communication with Clients and Colleagues whose Behaviors are Challenging27. Confronting Bullying and Incivility with Honesty and Respect28. Managing Team Conflict Assertively and Responsibly 29. Communicating at the End of Life 30. Continuing the Commitment to the Journey Appendix I: Mapping the AACN (American Association of Colleges of Nursing) Essentials to the Chapters in this TextAppendix II: Holistic Self-care AssessmentAppendix III: NGN Answer Key

Julia Balzer Riley, RN, MN, AHN-BC, REACE, CSL, Faculty, “Caring Science, Mindful Practice, Massive Open Online Course (MOOC)” through the Watson Caring Science Institute, Faculty, Sage-ing® International, President Constant Source Seminars, Ellenton, Florida