ISBN:
9780443350047
Copyright:
2027
Page Count:
256
Imprint:
Elsevier
List Price:
$48.99
Workbook to Accompany Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition
by Heather D. Ramsay, BA, MEd and Marie Rutherford, Dipl. in Nursing, BA
Paperback
ISBN:
9780443350047
Copyright:
2027
Page Count:
256
Imprint:
Elsevier
List Price:
$48.99
Not Yet Available
Most review copies are eBooks – how fast!
A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
Coming Soon!
Expected availability date: 08-03-2026
Give students the review and practice they need to master the role of the medical administrative assistant! With chapters corresponding to those in the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, this workbook provides a variety of questions and exercises to reinforce key concepts, encourage critical thinking, and ensure mastery of administrative medical assisting skills tailored specifically to the Canadian health care system. Simulation exercises let students apply their knowledge to real-world settings. With this practical workbook, students will ensure their readiness for successful careers in health care administration.
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- Content reflects changes to the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, including care standards, technological tools, and the terminology used in day-to-day modern health care practice
- Comprehensive coverage of all administrative procedures gives students an overview of everything they need to know to work in a medical office environment
- Chapter-by-chapter correlation with the textbook makes for easy reference and allows students to test their comprehension as they progress
- Chapter reviews include hundreds of practice questions testing student knowledge and building critical thinking skills, including vocabulary review, abbreviations, multiple choice, fill-in- the-blank, true/false questions, case studies, workplace applications, and more
- Three complete start-to-finish, real-world workplace simulation projects allow students to demonstrate skills in a practical format — with one in a medical office, one in an allied health office, and one in an acute-care hospital setting/patient care unit
- Perforated pages may be easily removed for on-the-go study and allow students to turn in assignments and receive evaluations
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PART 1: Chapter Review
1. Your Future as a Medical Administrative Assistant
2. Health Associations and the Law
3. Therapeutic Communication
4. Telephone Management and E-Communication Tools
5. Reception, Booking Appointments, and Clinical Responsibilities
6. Office Correspondence: Mail, Memos, Letters, and Envelopes
7. The Procedures Manual
8. Pharmacology
9. Health Records and Information Management
10. The Hospital Environment, Records, and Reports
11. Health Insurance Plans
12. Financial Records
13. Managing Office Supplies
14. Meetings and Minutes
15. Your Job Search
16. Health Care in an Evolving Environment
PART 2: Workplace Simulations
Simulation 1: Medical Office
Simulation 2: Multi-Disciplinary Allied Health Office
Simulation 3: Hospital Unit
Appendices
Appendix 1: Worksheets for Simulation 1
Appendix 2: Worksheets for Simulation 2
Appendix 3: Worksheets for Simulation 3
Not Yet Available
Most review copies are eBooks – how fast!
A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
Coming Soon!
Expected availability date: 08-03-2026
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