HESI Proctoring Best Practices

1. Check Devices

Check devices and collaborate with your college and Elsevier partners to ensure your equipment is ready before test day.

Note: For HESI NG exams, please make sure you have downloaded the Elsevier Secure Browser

2. Schedule Exam

Schedule exam at least two weeks before exam will be proctored and communicate when students must attend the exam – do not allow late entry

3. Define Prohibited Items and Behaviors

Create a list of forbidden items in the test environment and develop clear proctor guidelines for recognizing and managing misconduct

4. Select Live Proctors or Retain Proctoring Service

Select at least two proctors for each live in person test OR Partner with an approved remote vendor and act on any incidents reported by the service

5. Verify Students and Conduct Pre-Exam

Verify students’ identity by checking their valid photo IDs and conduct a pre-exam review communicating expectations before exam admission

6. Minimize Manageable Interruptions

Ensure students have used the restroom, drank water, etc. before taking the exam to minimize any reason for a student to leave the room

7. Monitor Students Actively

Monitor student behavior by moving physically around the room (if applicable) and be sure to document any suspicious activity

8. Maintain Test Integrity

Refuse to answer student questions about the content of the exam to ensure a consistent and accurate test taking experience

9. Review Troubleshooting Steps

Review troubleshooting steps for common issues such as student disconnections and make sure proctors have our HESI emergency contact number (844-960-4374) should you encounter unexpected issues