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Frequently Asked Questions


Elsevier eBooks

VitalSource and Intel Education Study are Elsevier's eBook platform partners that provide you with the same expert content at the same great value, but each offers a very unique user experience. VitalSource features a flexible text display that easily adjusts and reformats to fit various screen sizes, from a large desktop monitor to a smartphone. Intel Education Study retains the same page layout as the printed book, but incorporates immersive study tools that are optimized for the tablet experience.

To view the two platform options side-by-side and decide which version is right for you, check out pageburst.com.

But it's important to remember that if your instructor has already picked a platform, then it's best for you to go along with that decision. After all, that's the only way you will be able to read the shared notes and highlights made by your instructor and classmates!
You can purchase ebooks online or in participating bookstores. If your instructor has required a bundle that includes Elsevier eBooks, you'll get the best value and save up to 40% off the cost of print books. If a bundle was not provided, or if you'd prefer to buy individual titles online, visit Evolve to shop for ebooks.
Not at all! An Elsevier eBook is compatible with virtually any device with an internet connection: laptops, desktops, tablets, even smartphones. With the ability to fit an entire library's worth of books onto one portable device, ebooks give you the ability to study when, where, and how you want.
Once you've downloaded an Elsevier eBook (with the exception of the rental program), it's yours to keep – the text, your notes and highlights, and everything else will be available for later reference.
Never fear, Elsevier's Technical Support Center is here to help you sort through your issues. The Technical Support Center includes video tutorials, user guides, and an online chat feature. To speak to a live representative, you can call 1-800-222-9570.

HESI

HESI isn't just one exam. It's a suite of products, including exams, to help students prepare for their board exams (most commonly the NCLEX® exams for nursing).

In most cases, individual schools select the specific HESI exams and prep-products that will be made available to their students. The products chosen by the schools include exams that can be taken before students ever enter the program, exams and prep-products offered throughout individual courses, and a comprehensive exit exam that covers the entire curriculum.
Questions on HESI exams are written at the critical-thinking level – like those that students will see on the board exam. That means the questions on HESI exams are often more challenging than some of the other practice questions students will see throughout their education.

So while HESI can be tough, so is the NCLEX® and every other board examination. And the more often students are exposed to the rigorous style of questions they'll see on the NCLEX® or certification exam, the more comfortable and confident they'll be when they take the actual exam.
HESI really will help you gauge how you'll perform on the board exams. Detailed studies have been conducted on HESI RN and PN exit exams, and research shows that the HESI exit exam is up to 99% predictive of NCLEX® success. That means that if you succeed on the HESI exit exam, you'll most likely pass the NCLEX®.

Some schools also assign their own scores or passing requirements to HESI exams. Those course requirements are established by each school – not by HESI or Elsevier.
The best way to go into your exams feeling confident is to practice first – the earlier the better! Here are some tools to help you get started:

  • HESI Nursing Case Studies and HESI Nursing & Health Professions Practice Tests are often required by instructors to help get students ready for their HESI exams (and the boards.) Students who've used them say they're the best practice available to help prepare for HESI exams. The questions are written like the questions you'll see on the HESI exams, and there are more in these products than in any other source! So if your instructor had you purchase either or both of these products, make sure you're using them fully. You won't regret it.

  • The HESI Comprehensive Review for the NCLEX® is also great preparation for your HESI exams. Besides additional questions for practice, you'll also find HESI Hints in the book. Read them carefully, along with all the rationales that come with the questions. Students say this product really has helped them be more successful on the exams.

  • Since HESI exam questions are written like questions you'll encounter on your board examination, quality review products are also good for extra practice. There are a lot of options available for Nursing students. Click here to see some of the most popular.
Some of the best preparation for the NCLEX® or any other board examination you plan to sit for comes after you've taken a HESI exam. Every exam comes with a free, online program through Evolve to help you review – and then improve – your weaknesses. It's called "online remediation," and it's personalized to your needs, based on your exam scores.

  • After your exam, you'll get an email guiding you to Evolve.

  • Next, you'll see a breakdown of the areas you need to work on.

  • Finally, you're taken to small excerpts of content from Elsevier that specifically relates to the topics you need to improve. Review questions are also often included with the readings, to help you feel secure that you fully understand the topic.
The HESI online remediation is free, and it's the best way to make sure you are spending your valuable time before the NCLEX® or your respective board examination (or before a HESI retest) focusing on exactly what you need to study.
These websites do not contain HESI content, and we do not endorse, support or are affiliated in any way with these other websites. The services they provide are not based on access to any HESI content (questions or exam structure), so beware of any promises that you find with these products online. The best way to prepare for HESI exams is to use products like those described above – especially those based on actual HESI content.
  • HESI Q&A for the NCLEX-RN® Exam is available in the app store.
  • NCLEX® apps for Saunders products are available in the app store.

Evolve Resources

Many Elsevier textbooks include online resources like practice questions, animations, videos, and audio summaries. The resources vary by textbook, so to access them, you must first register on Evolve and request the resources for each textbook you need.

The resources page of this website shows you how to register and access free extras like practice questions, animations, and videos.

You can also search for each title individually from the Student Home Page of Evolve.
You can learn more about registering and using the Evolve resources on the Evolve Resources page of this site.

Or, please visit our online technical support center at Technical Support Center to access self-service options, chat with a live representative, or call us at 1-800-222-9570.

Online Courses

Elsevier offers online courses that are robust collections of electronic learning modules. These courses are sold separately or bundled with textbooks as an access code that is contained in a small user-guide.
Before you can redeem your access code for an online course, you need to find out a few key pieces of information.

  • Is your instructor requiring you to use this product for a class, or is it something you've decided to purchase on your own for self study?
  • If it's required, is your instructor hosting the course on Evolve or on a different website?
  • Did your instructor enroll you in the website for the course or does he or she want you to "self-enroll?"
  • If you need to self-enroll on Evolve, you'll also need the instructor's "course id#," so you can be linked up properly to his or her course.
Once you know that information, you'll be able to visit the url provided with your access code or provided from your instructor, and you will be prompted to redeem your access code.
You can learn more about redeeming an access code on the Online Courses page of this site.

Or, please visit our online technical support center at Technical Support Center to access self-service options, chat with a live representative, or call us at 1-800-222-9570.

Simulation

Simulation Learning System or SLS integrates simulation technology into your course by providing realistic scenarios and supportive learning resources that correspond to many different Elsevier textbooks. Simulation with the SLS is a complete learning experience that bridges the gap between lecture and clinical to prepare you for the real world.
SLS is sold as an access code that unlocks online content. You can purchase these codes if they are required by your instructor from your participating campus bookstore or online retailer.

After you've purchased your code, but before you can redeem it, you'll need to find out a few key pieces of information from your instructor.

  • Did your instructor enroll you in SLS on the Evolve website, or does he or she want you to "self-enroll?"
  • If you need to self-enroll on Evolve, you'll also need the instructor's "course id#," so you can be linked up properly to his or her course.
Once you know that information, you'll be able to visit the url provided with your access code or from your instructor, and you will be prompted to redeem your access code.
You can learn more about redeeming an access code for SLS on the Simulation page of this site.

Or, please visit our online technical support center at Technical Support Center to access self-service options, chat with a live representative, or call us at 1-800-222-9570.

SimChart®

SimChart® is a simulated Electronic Health Record system specifically developed to teach the skill of electronic documentation. As Electronic Health Records become mandatory in hospitals, clinics, and private practices, it is essential that you graduate with this core competency. By learning to document in SimChart®, you'll have the foundation you need to be successful in today's modern healthcare environment.
SimChart® is sold as an access code that unlocks online content. You can purchase these codes from your participating campus bookstore.

After you've purchased your code, but before you can redeem it, you'll need to find out a few key pieces of information from your instructor.

  • Did your instructor enroll you in SimChart® on the Evolve website, or does he or she want you to "self-enroll?"
  • If you need to self-enroll on Evolve, you'll also need the instructor's "course id#," so you can be linked up properly to his or her course.
Once you know that information, you'll be able to visit the url provided with your access code or from your instructor, and you will be prompted to redeem your access code.
You can learn more about redeeming an access code for SimChart on the Simulation/SimChart® page of this site.

Log into your Evolve SimChart® Course and access the Student Resources. Quick Guides and Video Tutorials are available for a wide array of tasks.

Or, please visit our online technical support center at Technical Support Center to access self-service options, chat with a live representative, or call us at 1-800-222-9570.

Sherpath

Sherpath brings content to life by integrating the core content to a digital-first environment and complementing it with videos, images, lessons and quizzes on a single, mobile-friend platform, so you can take it wherever you need it on whatever device you have – mobile, tablet, laptop, or desktop.
You can only use Sherpath inside your instructor hosted course either on your school's LMS or through Evolve. Your Sherpath collection(s) will not be available for access until your instructor enables your course. Your instructor will make assignments, create exam blueprints and provide teaching materials for your course to provide a meaningful, relevant course experience.
Built for Your Schedule
Time estimates for quizzes & lessons to help you study when your schedule allows

Work Wherever You Need To
Content, quizzes, & insights on any device in one, mobile-ready, platform

Quiz Coach
Study relevant, personalized topics for your upcoming exam & areas of weakness

Engaging, Digital Experience
Essential content delivered using videos, images, audio, & quizzes

Every Sherpath collection comes with a VST eBook. You can access the eBook in its entirety from your Sherpath course online or offline in your VST library after you have accessed your Sherpath collection.
At this juncture, Sherpath is a web-based, online only solution. Your VST eBook that accompanies every collection can be downloaded to your VST library and accessed outside of Sherpath, offline.
Talk to your instructor about where your Sherpath course will be hosted – on your school's LMS or Evolve. Once you have obtained that information, you can redeem your access code that you have already purchased or you can purchase access.
Upon accessing Sherpath, you will have in-product, on-demand help resources. If you need additional assistance, chat with a Product Support Specialist at evolvesupport.elsevier.com or talk live with Technical Support 1-800-222-9570.