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Frequently Asked Questions
Elsevier eBooks
Do I need to buy an eReader in order to read my Elsevier eBooks?
Not at all! An Elsevier eBook is compatible with virtually any device with an internet connection: laptops, desktops, tablets, even smartphones. With the ability to fit an entire library's worth of books onto one portable device, ebooks give you the ability to study when, where, and how you want.
How can I buy Elsevier eBooks?
You can purchase ebooks online or in participating bookstores. If your instructor has required a bundle that includes Elsevier eBooks, you'll get the best value and save up to 40% off the cost of print books. If a bundle was not provided, or if you'd prefer to buy individual titles online, visit Evolve to shop for
ebooks
.
How do I become an Elsevier Student Ambassador?
Click here to apply
to become a student Ambassador with us at Elsevier!
I'm experiencing technical difficulties. Where can I turn for help?
Never fear, Elsevier's
Technical Support Center
is here to help you sort through your issues. The Technical Support Center includes video tutorials, user guides, and an online chat feature. To speak to a live representative, you can call 1-800-222-9570.
What happens to my Elsevier eBooks after my class is over?
Once you've downloaded an Elsevier eBook (with the exception of the rental program), it's yours to keep – the text, your notes and highlights, and everything else will be available for later reference.
Evolve Resources
How do I become an Elsevier Student Ambassador?
Click here to apply
to become a student Ambassador with us at Elsevier!
What do I do if I'm stuck and need more help?
You can learn more about registering and using the Evolve resources on the
Evolve Resources
page of this site. Or, please visit our online technical support center at
Technical Support Center
to access self-service options, chat with a live representative, or call us at 1-800-222-9570.
What online resources come with my textbook?
Many Elsevier textbooks include online resources like practice questions, animations, videos, and audio summaries. The resources vary by textbook, so to access them, you must first register on Evolve and request the resources for each textbook you need. The resources page of this website shows you how to register and access free extras like practice questions, animations, and videos. You can also search for each title individually from the
Student Home Page of Evolve
.
Where can I find Back to School Bootcamp Videos?
You can find the current collection of Student Bootcamp Videos here in this list:
Back to School Boot Camp: Review for the NCLEX
Back to School Boot Camp: Mastering Pharmacology
Back to School Boot Camp: Top Test-Taking Strategies
EAQ
Can I use EAQ to study for NCLEX?
Yes, EAQ is a great resource from preparing for class, studying for course exams, and for getting ready to sit for the NCLEX. Check out our EAQ for NCLEX-RN —
https://evolve.elsevier.com/cs/product/9780323696678?role=student
Check out EAQ for NCLEX-PN —
https://evolve.elsevier.com/cs/product/9780323758079?role=student
What is EAQ?
Elsevier Adaptive Quizzing (EAQ) is a quizzing platform that offers a bank of high-quality practice questions that allows you to advance at your own pace – based on your performance – through multiple mastery levels.
What is the benefit of study mode?
Study Mode allows you to view the correct and incorrect responses, as well as a detailed rationale, after submission of each question. These rationales include everything from test-taking strategies to links to additional resources such as charts, videos, and more!
What is topic mastery and how does it work?
There are three levels of mastery: Level 1 – Novice, Level 2 – Intermediate, and Level 3 – Proficient. As you continue to answer questions and consistency answer correctly, you will begin to level up and receive questions of increasing difficulty. All quizzes, whether created by you or your instructor, calculate into your overall level of mastery.
What makes EAQ adaptive?
EAQ serves up questions personalized to you and the level of mastery you are currently at. Further customize your experience by creating your own custom quizzes in the topic of your choosing.
HESI
Are there any mobile apps available to help me prepare?
HESI Q&A for the NCLEX-RN
®
Exam is available in the
app store
.
NCLEX
®
apps for Saunders products are available in the
app store
.
How do I prepare for a HESI exam?
The best way to go into your exams feeling confident is to practice first – the earlier the better! Here are some tools to help you get started: HESI Nursing Case Studies and HESI Nursing & Health Professions Practice Tests are often required by instructors to help get students ready for their HESI exams (and the boards.) Students who've used them say they're the best practice available to help prepare for HESI exams. The questions are written like the questions you'll see on the HESI exams, and there are more in these products than in any other source! So if your instructor had you purchase either or both of these products, make sure you're using them fully. You won't regret it. The HESI Comprehensive Review for the NCLEX® is also a great way to prepare for your HESI RN and HESI PN exams.” Since HESI exam questions are written like questions you'll encounter on your board examination, quality review products are also good for extra practice. There are a lot of options available for Nursing students.
Click here
to see some of the most popular.
How does HESI help students prepare for certification exams?
Questions on HESI exams are written at the critical-thinking level – like those that students will see on the board exam. That means the questions on HESI exams are often more challenging than some of the other practice questions students will see throughout their education. So while HESI can be tough, so is the NCLEX® and every other board examination. And the more often students are exposed to the rigorous style of questions they'll see on the NCLEX® or certification exam, the more comfortable and confident they'll be when they take the actual exam.
I've seen several websites that say they can help me study for the HESI exam, what is your take on those sites?
These websites do not contain HESI content, and we do not endorse, support or are affiliated in any way with these other websites. The services they provide are not based on access to any HESI content (questions or exam structure), so beware of any promises that you find with these products online. The best way to prepare for HESI exams is to use products like those described above – especially those based on actual HESI content.
If HESI is just a practice exam, why should I take it seriously? And what is predictive accuracy?
HESI really will help you gauge how you'll perform on the board exams. Detailed studies have been conducted on HESI RN and PN exit exams, and research shows that the HESI exit exam is up to 98% predictive of NCLEX® success. That means that if you succeed on the HESI exit exam, you'll most likely pass the NCLEX®. Some schools also assign their own scores or passing requirements to HESI exams. Those course requirements are established by each school – not by HESI or Elsevier.
What is HESI?
HESI isn't just one exam. It's a suite of products, including exams, to help students prepare for their board exams (most commonly the NCLEX® exams for nursing). In most cases, individual schools select the specific HESI exams and prep-products that will be made available to their students. The products chosen by the schools include exams that can be taken before students ever enter the program, exams and prep-products offered throughout individual courses, and a comprehensive exit exam that covers the entire curriculum.
What is remediation and why is it important in helping me prepare for the NCLEX®, other credentialing body exams, and future HESI exams?
Some of the best preparation for the NCLEX
®
or any other board examination you plan to sit for comes after you've taken a HESI exam. Every exam comes with a free, online program through Evolve to help you review – and then improve – your weaknesses. It's called "online remediation," and it's personalized to your needs, based on your exam scores.
After your exam, you’ll get an email guiding you to log into your student access account.
Next, you'll see a breakdown of the areas you need to work on.
Finally, you're taken to small excerpts of content from Elsevier that specifically relates to the topics you need to improve. Review questions are also often included with the readings, to help you feel secure that you fully understand the topic.
The HESI online remediation is free, and it's the best way to make sure you are spending your valuable time before the NCLEX
®
or your respective board examination (or before a HESI retest)
focusing on exactly what you need
to study.
Online Courses
How do I get access to the Online Course I've purchased?
Before you can redeem your access code for an online course, you need to find out a few key pieces of information.
Is your instructor requiring you to use this product for a class, or is it something you've decided to purchase on your own for self study?
If it's required, is your instructor hosting the course on Evolve or on a different website?
Did your instructor enroll you in the website for the course or does he or she want you to "self-enroll?"
If you need to self-enroll on Evolve, you'll also need the instructor's "course id#," so you can be linked up properly to his or her course.
Once you know that information, you'll be able to visit the url provided with your access code or provided from your instructor, and you will be prompted to redeem your access code.
What is an Elsevier Online Course?
Elsevier offers online courses that are robust collections of electronic learning modules. These courses are sold separately or bundled with textbooks as an access code.
Sherpath
Can I access Sherpath offline?
At this juncture, Sherpath is a web-based, online only solution. Your VST eBook that accompanies every collection can be downloaded to your VST library and accessed outside of Sherpath, offline.
Can I utilize Sherpath on my own without being enrolled in my instructor's course?
You can only use Sherpath inside your instructor hosted course either on your school's LMS or on Canvas provided by Elsevier. Your Sherpath collection(s) will not be available for access until your instructor enables your course. Your instructor will make assignments, create EAQ quiz assignments and provide teaching materials for your course to provide a meaningful, relevant course experience.
Do I need a book to accompany Sherpath?
Every Sherpath collection comes with a VST eBook. You can access the eBook in its entirety from your Sherpath course online or offline in your VST library after you have accessed your Sherpath collection.
How do I get access to Sherpath?
Talk to your instructor about where your Sherpath course will be hosted – on your school's LMS or Canvas provided by Elsevier. Once you have obtained that information, you can redeem your access code that you have already purchased or you can purchase access at
evolve.elsevier.com.
What do I do if I'm stuck and need more help?
Upon accessing Sherpath, you will have in-product, on-demand help resources. If you need additional assistance, chat with a Product Support Specialist at
https://service.elsevier.com/app/overview/evolve/
or talk live with Technical Support
1-800-222-9570.
What is Sherpath?
Sherpath brings content to life by integrating the core content to a digital-first environment and complementing it with videos, images, lessons and quizzes on a single platform.
SimChart®
How do I get access to SimChart®?
SimChart
®
is sold as an access code that unlocks online content. You can purchase these codes from your participating campus bookstore. After you've purchased your code, but before you can redeem it, you'll need to find out a few key pieces of information from your instructor.
Did your instructor enroll you in SimChart
®
on the Evolve website, or does he or she want you to "self-enroll?"
If you need to self-enroll on Evolve, you'll also need the instructor's "course id#," so you can be linked up properly to his or her course.
Once you know that information, you'll be able to visit the url provided with your access code or from your instructor, and you will be prompted to redeem your access code.
What do I do if I'm stuck and need more help?
Access your SimChart
®
content library through your LMS to review the Student Resources. Quick Guides and Video Tutorials are available for a wide array of tasks. Or, please visit our online technical support center at
Technical Support Center
to access self-service options, chat with a live representative, or call us at 1-800-222-9570.
What is SimChart®?
SimChart
®
is a simulated Electronic Health Record system specifically developed to teach the skill of electronic documentation. As Electronic Health Records become mandatory in hospitals, clinics, and private practices, it is essential that you graduate with this core competency. By learning to document in SimChart
®
, you'll have the foundation you need to be successful in today's modern healthcare environment.
Simulations
How do I get access to any of these simulations?
Our simulations are available through our online platform, Evolve
.
If required by your instructor as part of one or more of your courses, you can
purchase
access from your participating campus bookstore, or directly through the Evolve website
.
After you've purchased access, but before you can redeem it, you'll need some additional information from your course instructor.
What do I do if I'm stuck and need more help?
Please visit our online technical support center at
Technical Support Center
to access self-service options, chat with a live representative, or call us at 1-800-222-9570.
What is Elsevier's Shadow Health®?
Shadow Health® is a realistic screen-based simulation that allows you to practice the skills you need to care for your patients in a safe and standardized environment. You will engage with Digital Standardized Patients™ using a state-of-the-art conversation engine and interactive 3D imagery to perform assessments, practice documentation, and demonstrate critical thinking.
What is Elsevier’s Simulation Learning System (SLS) for RN with VR?
By partnering with SimX, an industry-leading virtual reality company, Elsevier’s new nursing solution will change the way you learn, and ensure you are ready for practice. With more than 100 unique scenarios, our Virtual Reality (VR) Simulation Learning System (SLS) offers an exciting opportunity for clinical experience in a realistic, immersive, and safe virtual reality environment, without the need for additional space, expensive manikins, or large sim labs! SLS simulations are meant to be facilitated in a simulation lab or in virtual reality, led by your instructor. Simulation content may be hidden in your SLS with VR course until your instructor assigns it to you.
What is Elsevier’s Simulation Learning System (SLS)?
Simulation Learning System or SLS integrates simulation technology into your course by providing realistic scenarios and supportive learning resources that correspond to many different Elsevier textbooks. Simulation with the SLS is a complete learning experience that bridges the gap between lecture and clinical to prepare you for the real world.
What is SimChart®?
SimChart
®
is a simulated Electronic Health Record system specifically developed to teach the skill of electronic documentation. As Electronic Health Records become mandatory in hospitals, clinics, and private practices, it is essential that you graduate with this core competency. By learning to document in SimChart
®
, you'll have the foundation you need to be successful in today's modern healthcare environment.