Our Process

From beginning to end, the level of service Elsevier provides is second to none.


At the initial consultation, we'll listen carefully and gather information about your program goals and overall vision for the project. Based on your needs and requirements, we will recommend one or more custom products.


We'll work with you to determine the exact specifications for your solution and discuss the project timeline. Your level of involvement is flexible — you can participate in every aspect or you can step back and let us handle all the details — the choice is yours.


At this stage, content is gathered, compiled, customized, and peer reviewed. We will regularly communicate our progress, perform quality checks, and provide opportunities for you to evaluate the product.

Training and Implementation

Delivering the final product is just the beginning of your custom solution experience. Elsevier also provides comprehensive training to help you successfully implement custom products into your program, as well as ongoing support to address any questions or concerns.

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